Overview
New City Supportive Living, located in Chicago, Illinois, is a supportive living facility designed for adults aged 65 and older who require assistance. The community offers apartment-style living combined with personal care services, emphasizing independence, dignity, and privacy for its residents.
Living Options & Amenities
New City Supportive Living features spacious and inviting apartments that are designed to create a comfortable living environment. The facility is noted for its attractive and vibrant décor, contributing to a welcoming atmosphere. Residents can enjoy a variety of activities and social events, fostering a sense of community and engagement.
Services & Support
The facility provides a range of support services tailored to the needs of its residents. These include assistance with personal care, medication management, and other essential services. The staff is described as friendly and dedicated, working to ensure that residents feel cared for and supported in their daily lives.
What Families Say
Reviews reflect a mixed experience at New City Supportive Living. Many families appreciate the friendly staff and the clean, quiet environment. Positive comments highlight the staff’s dedication and the overall care provided to residents. However, some reviews express serious concerns about pest issues, including bed bugs and roaches, which have been noted as significant problems. Additionally, a few families have reported dissatisfaction with management’s communication and responsiveness regarding resident care.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly regarding pest control and management practices. Concerns about cleanliness and the overall environment have been raised, suggesting that improvements are necessary to enhance the quality of life for residents.
Summary
New City Supportive Living offers a supportive environment for seniors in Chicago, focusing on independence and community. While many families have had positive experiences with the staff and amenities, concerns about pest issues and management responsiveness highlight the need for ongoing improvements. Families considering this facility should weigh the positive aspects against the reported challenges to determine if it is the right fit for their loved ones.
