Overview
Edencrest at Siena Hills, located in Ankeny, Iowa, is a senior living community that offers assisted living, memory care, and respite care. The facility aims to provide a fulfilling environment for its residents, featuring a variety of amenities and activities designed to engage them physically and mentally.
Services & Support
Edencrest at Siena Hills offers a range of services, including assisted living, memory care, and respite care. Residents have access to physical therapy sessions, which can aid in rehabilitation and overall wellness. The facility emphasizes a supportive environment with activities that cater to the diverse needs of its residents.
Care Approach & Staff
The staff at Edencrest is noted for their friendliness and dedication, with many residents expressing appreciation for the caring nature of the team. However, there are concerns regarding staffing levels, with some reviews indicating that the facility appears understaffed. This has led to occasional delays in responding to residents’ needs, particularly regarding call lights and medication management.
Who They Serve
Edencrest serves a variety of seniors, including those requiring assistance with daily living activities, memory care for individuals with Alzheimer’s or dementia, and those seeking temporary respite care. The community aims to create a welcoming atmosphere that feels like home for all residents.
Living Options & Amenities
The facility features independent living, assisted living, and memory care options. Residents can enjoy a range of amenities, including a library, activity rooms for crafts and games, and a dining area that provides meals designed to cater to various dietary needs. Many residents have expressed that the environment is beautiful and inviting.
Dining & Activities
Edencrest offers meals that residents generally find satisfactory, along with a variety of activities to keep them engaged. There are exercise classes, special events for holidays, and other social gatherings that encourage community interaction. However, some feedback suggests a desire for more activities specifically tailored for memory care residents.
What Families Say
Feedback from families is mixed. While many appreciate the caring staff and the positive experiences their loved ones have had, there are significant concerns about understaffing and safety incidents. Some families reported distressing situations involving residents feeling unsafe or not receiving timely assistance. Positive experiences often highlight specific staff members who have gone above and beyond to provide care and support.
Room for Improvement
Concerns have been raised about the facility’s staffing levels, which some families feel impacts the quality of care. There are also reports of incidents that raise questions about resident safety and the handling of emergencies. Families suggest that improvements in staff training and retention could enhance the overall experience for residents.
Summary
Edencrest at Siena Hills offers a variety of living options and services aimed at supporting seniors in Ankeny, Iowa. While many residents and families have had positive experiences, particularly with staff members who show genuine care, there are notable concerns regarding staffing levels and safety incidents that potential residents and their families should consider.
