Overview
The Legacy at Noel Manor, located in Verona, Wisconsin, is a memory care community designed to provide compassionate care for individuals with dementia. This facility features 32 private studio apartments, along with common areas that include a dining room, lounge, and outdoor patio. The environment is tailored to support the needs of residents, emphasizing security and comfort.
Services & Support
The Legacy at Noel Manor offers a range of services focused on person-centered care. Staff members are dedicated to ensuring that residents receive not only the medical attention they require but also the emotional and spiritual support vital for their well-being. Daily activities are designed to be creative and meaningful, fostering personal joy and engagement.
Care Approach & Staff
The staff at The Legacy at Noel Manor are noted for their compassionate and respectful approach to care. Many reviews highlight how caregivers greet residents warmly and remember their individual preferences, promoting a sense of security and belonging. However, some reviews indicate concerns regarding adherence to safety protocols, particularly related to door security, which has raised alarms about resident safety in specific instances.
Who They Serve
The Legacy primarily serves individuals with memory care needs, providing an environment where they can feel safe and supported. The facility’s design and programming aim to foster engagement and connection, making it a suitable choice for families seeking specialized care for loved ones facing cognitive challenges.
Living Options & Amenities
Residents at The Legacy enjoy private, naturally lit studio apartments within a secure building. The community features various amenities, including a dining area and outdoor spaces, designed to enhance the living experience. The overall atmosphere is described as warm and welcoming, with a focus on creating a home-like environment.
What Families Say
Reviews from families reflect a mix of experiences. Many commend the staff for their kindness and the supportive environment, noting that residents are treated with dignity and empathy. However, there are significant concerns raised about safety protocols, particularly regarding door security and staff responsiveness in critical situations. Families have expressed both appreciation for the care provided and frustration over lapses in safety.
Room for Improvement
Some reviews indicate a need for improvement in safety protocols and staff professionalism. Instances of residents being able to exit the facility unnoticed have raised concerns about the overall security measures in place. This feedback suggests that while the care provided is often compassionate, there are areas where operational protocols could be enhanced to ensure resident safety.
Summary
The Legacy at Noel Manor offers a specialized memory care environment that prioritizes compassionate care and meaningful engagement for residents. While many families appreciate the warm atmosphere and dedicated staff, concerns about safety protocols highlight areas for improvement. Overall, The Legacy aims to create a supportive community for individuals with memory challenges and their families.
