Overview
Horizon House, located in Anchorage, Alaska, offers a range of senior living options including assisted living and memory care. The facility aims to provide a supportive environment for its residents, with a focus on comfort and community.
Services & Support
Horizon House provides various services tailored to the needs of seniors, including assisted living, memory care, respite care, and day care. The facility is designed to accommodate both short-term and long-term residents, ensuring that individuals receive the appropriate level of care.
Care Approach & Staff
The staff at Horizon House are described as friendly and inviting, with many residents and their families appreciating the attentive care provided. However, there have been mixed reviews regarding management practices, with some families expressing concerns about staff attitudes and responsiveness to resident needs.
Who They Serve
Horizon House serves a diverse group of seniors, including those requiring memory care and assistance with daily activities. Family members have noted the importance of community and support within the facility, highlighting the positive relationships formed among residents and staff.
Living Options & Amenities
The living spaces at Horizon House, including apartments and dedicated dementia units, are reported to be clean and well-maintained. Residents have access to various activities, fostering engagement and social interaction, such as themed events like a Senior Prom.
Dining & Activities
The facility offers dining services that have been positively reviewed by families, who appreciate the quality of food provided. Additionally, a range of activities is organized to keep residents active and involved, contributing to a vibrant community atmosphere.
What Families Say
Feedback from families is varied. Many express gratitude for the care their loved ones receive, stating that staff are generally helpful and accommodating. However, some reviews highlight serious concerns regarding management practices and staff behavior, suggesting a need for improvement in these areas.
Room for Improvement
Several reviews indicate issues with management and staff interactions, with allegations of unprofessional behavior and inadequate responses to resident needs. Families have expressed a desire for better communication and adherence to care standards.
Summary
Horizon House provides a range of services for seniors in Anchorage, Alaska, with a focus on assisted living and memory care. While many families appreciate the supportive environment and activities offered, there are notable concerns regarding management and staff conduct that potential residents and their families should consider.
