Overview
Memory Care of the Triad, located in Kernersville, North Carolina, is a specialized community focused on providing care for individuals with Alzheimer’s and other forms of dementia. The facility aims to treat residents with compassion and dignity, emphasizing a familial approach to care. However, the experiences shared by families indicate significant concerns regarding the quality of care and management practices.
Services & Support
The facility offers memory care services tailored to residents with dementia. It features a dedicated Resident Care Coordinator and a team of nursing and support staff. While the community aims to engage residents in activities and provide a supportive environment, numerous reviews highlight a lack of adequate attention and care for residents’ basic needs.
Care Approach & Staff
While some families express gratitude for the kindness of certain staff members, many reviews describe issues with professionalism and responsiveness. Concerns have been raised regarding staff attitudes and the overall management of the facility. Reports of neglect, including inadequate assistance with personal care and a lack of timely response to residents’ needs, have been prevalent in family feedback.
Who They Serve
Memory Care of the Triad primarily serves individuals with Alzheimer’s and other forms of dementia. Families seeking care for their loved ones often emphasize the importance of safety and attentive care, which has been a point of contention based on various experiences shared in reviews.
Living Options & Amenities
The facility is designed to provide a supportive environment for residents with dementia. However, reviews indicate that conditions may not always meet the expected standards of cleanliness and safety. Concerns about pests and maintenance issues have been reported, contributing to a negative perception of the living conditions.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care their loved ones receive, noting positive interactions with staff and engagement in activities. Conversely, a significant number of reviews detail alarming experiences, including reports of neglect, unprofessional behavior, and unsafe conditions. Families have strongly cautioned others against choosing this facility based on their experiences.
Room for Improvement
There are clear areas needing attention, particularly regarding staff training, management practices, and facility maintenance. Reports of neglect and a lack of adequate response to residents’ needs suggest a pressing need for improvement in care standards and staff accountability.
Summary
Memory Care of the Triad presents itself as a community dedicated to caring for individuals with dementia. However, the negative feedback from families raises serious concerns about the quality of care and the overall management of the facility. Prospective residents and their families should carefully consider the experiences shared by others when evaluating this community for their loved ones.
