Overview
Ecumen Lakeshore, located in Duluth, Minnesota, is a senior living community that provides a range of services including Independent Living, Assisted Living, Memory Care, Short-Term Transitional Care, and Long-Term Care. This facility is part of an award-winning nonprofit organization with a 160-year legacy in senior housing and services.
Services & Support
Ecumen Lakeshore offers various supportive services designed to meet the diverse needs of its residents. These services include home care, adult day services, hospice care, and therapy. The facility aims to create personalized care plans and activity programs to enhance the quality of life for its residents.
Care Approach & Staff
The staff at Ecumen Lakeshore has been described as compassionate, caring, and professional. Many residents have noted the kindness of the team, which includes nurses, aides, and therapists. While there are positive remarks about the overall care, some feedback indicates concerns regarding staffing levels and training for acute patient assessments, suggesting a need for improvement in these areas.
Living Options & Amenities
The community features private, spacious rooms that are noted for their cleanliness and comfort. Residents appreciate the beautiful surroundings and the home-like atmosphere of the facility. Amenities include dining services that have received praise for providing delicious and timely meals.
What Families Say
Families have expressed overall satisfaction with the care provided at Ecumen Lakeshore, highlighting the positive experiences of their loved ones. Many reviews commend the staff for their attentiveness and the quality of the rehabilitation services. However, there are mixed feelings about the facility’s current state, with some families noting a decline in care quality compared to previous years.
Room for Improvement
Some reviews indicate areas for improvement, particularly concerning staffing levels and the responsiveness of care staff. There are specific concerns about delays in assistance and the handling of discharge processes, which families believe could be better managed to ensure a smoother experience for residents and their families.
Summary
Ecumen Lakeshore in Duluth, Minnesota, offers a range of senior living options and supportive services in a beautiful setting. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding staffing and care responsiveness that potential residents and their families may want to consider. Overall, the facility aims to provide a welcoming environment for seniors, though some feedback suggests a need for ongoing attention to care quality.
