Overview
Brookdale Country Day Road, located in Goldsboro, North Carolina, is an assisted living community designed to enhance the lives of seniors. The facility aims to provide a supportive environment where residents can maintain their independence while receiving the care they need. With a focus on community and wellness, Brookdale Country Day Road offers various activities and support tailored to individual preferences.
Services & Support
Brookdale Country Day Road offers a range of services to assist residents at all stages of life. The staff is available 24/7 to respond to emergencies and provide assistance. Residents can enjoy group outings and personalized support, allowing them to engage with others while also having quiet moments in familiar spaces.
Care Approach & Staff
The care approach at Brookdale emphasizes a community feel, with staff members dedicated to supporting residents’ needs. Reviews indicate that while some staff members are noted for their attentiveness and care, there are concerns about management’s responsiveness to issues raised by families. Families have expressed frustration regarding the lack of follow-through on concerns, particularly related to the facility’s cleanliness.
Living Options & Amenities
Residents at Brookdale Country Day Road can enjoy a variety of living options designed to promote comfort and independence. The facility offers amenities such as personal delivery services for essential items, enhancing convenience for residents. However, some reviews highlight issues with cleanliness, including unpleasant odors reported in common areas.
What Families Say
Family feedback about Brookdale Country Day Road is mixed. While some families praise the caring nature of the staff and the supportive environment, others have raised significant concerns about the facility’s cleanliness and management’s lack of responsiveness. Specific complaints include strong odors and inadequate follow-up on reported issues, which have led some families to seek alternative care options.
Room for Improvement
There are notable areas for improvement at Brookdale Country Day Road. Families have reported persistent cleanliness issues, including unpleasant odors in the facility. Additionally, management’s responsiveness to concerns has been criticized, indicating a need for better communication and follow-through on family feedback.
Summary
Brookdale Country Day Road in Goldsboro, North Carolina, offers an assisted living experience aimed at fostering independence and community among seniors. While the facility has strengths in its caring staff and supportive environment, concerns regarding cleanliness and management responsiveness have been highlighted by families. Prospective residents and their families may want to consider these factors when evaluating their options.
