Overview
Spring Manor, located in St. Louis, Missouri, is an assisted living facility that provides support primarily for individuals with mental health challenges. The community aims to create a safe and caring environment where residents can feel at home.
Services & Support
The facility offers various services tailored to meet the needs of residents with mental illnesses. The admissions coordinator plays a vital role in assisting families with resources and support throughout the transition process. Many families have noted the supportive nature of the staff, emphasizing their willingness to help residents and their families navigate challenges.
Care Approach & Staff
Reviews highlight a mix of experiences with the care provided at Spring Manor. While some families appreciate the kindness and attentiveness of the staff, particularly the admissions coordinator, others have reported concerns regarding the level of care. It is noted that the facility has staff who strive to create a family-like atmosphere, understanding the unique needs of each resident.
Who They Serve
Spring Manor primarily serves individuals with mental health challenges. The facility is designed to accommodate residents who require assistance in managing their conditions while providing a supportive community environment.
What Families Say
Feedback from families varies significantly. Many express gratitude for the supportive staff and the positive experiences their loved ones have had, particularly noting the spacious rooms and the welcoming atmosphere. However, there are also serious concerns raised by some families regarding the quality of care, with one review describing a distressing incident where a resident left the facility unnoticed. This highlights the importance of vigilance and adequate supervision for residents with mental health issues.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly concerning the consistency of care. Families have expressed concerns about the level of supervision and responsiveness of the staff in critical situations.
Summary
Spring Manor offers a supportive environment for individuals with mental health challenges in St. Louis, Missouri. While many families appreciate the caring staff and community feel, there are notable concerns regarding the quality of care and supervision. Families considering this facility may wish to weigh these factors carefully when making decisions about care for their loved ones.
