Overview
Mermaid Manor Home for Adults, located in Brooklyn, New York, offers assisted living services in a facility that has received mixed feedback from visitors and families. While some reviews highlight positive aspects such as cleanliness and attentive staff, others raise serious concerns about the overall conditions and treatment of residents.
Services & Support
Mermaid Manor provides assisted living services designed to support the needs of its residents. Family members have noted that the staff is attentive and compassionate, creating a caring environment for those living there. However, there are contrasting reports regarding the treatment of residents, with some reviewers expressing concerns about the lack of supervision and respect for residents’ rights.
Care Approach & Staff
The staff at Mermaid Manor has been described as caring and attentive, with several visitors praising their dedication to the residents’ well-being. Families have expressed appreciation for the cleanliness of both the rooms and common areas, as well as the staff’s commitment to keeping residents happy and healthy. However, there are alarming accounts of staff interactions that suggest a need for improvement in professionalism and communication.
Living Options & Amenities
Residents at Mermaid Manor have access to a variety of living options within a clean and well-kept environment. The facility features an outdoor yard with a garden, which has been a highlight for many residents and their families. The proximity to the beach is also noted as a positive aspect, providing opportunities for outdoor activities.
What Families Say
Feedback from families is varied. Some express high satisfaction with the care and attention their loved ones receive, emphasizing the positive atmosphere and the beautiful garden. Others, however, have raised serious concerns regarding the overall conditions and the treatment of residents, citing issues such as inadequate supervision and disrespect for privacy. This contrast in experiences highlights the need for potential improvements in certain areas.
Room for Improvement
While many families appreciate the cleanliness and attentiveness of the staff, there are significant concerns regarding the treatment of residents, particularly related to supervision and the overall environment. Reviews indicate that some residents may not be receiving the level of care and respect they deserve, which could benefit from further attention and oversight.
Summary
Mermaid Manor Home for Adults presents a complex picture, with positive aspects such as cleanliness and caring staff juxtaposed against serious concerns regarding resident treatment and facility conditions. Families considering this facility should weigh both the commendations and criticisms to make an informed decision.
