Overview
Chateau Des Mons Care and Assisted Living, located in Englewood, Colorado, is an assisted living community that specializes in caring for residents with mild to moderate dementia. The facility aims to provide a comfortable and homelike environment for its residents.
Services & Support
Chateau Des Mons offers a range of services tailored to support individuals with memory care needs. The staff is noted for their attentiveness and ability to engage with residents on a personal level, fostering a supportive atmosphere. Activities and rehabilitation services are also part of the offerings, designed to enhance the quality of life for residents.
Care Approach & Staff
The care approach at Chateau Des Mons is centered on individual needs, with staff members demonstrating a commitment to understanding and addressing the unique challenges faced by residents with dementia. However, some reviews have expressed concerns about management and staff consistency, indicating that while many staff members are caring and experienced, there are instances of poor management affecting overall care quality.
What Families Say
Reviews about Chateau Des Mons reflect a mix of experiences. Many families appreciate the warmth and kindness of the staff, noting that they treat residents like family. Positive experiences highlight the facility’s charm and the supportive environment it provides. However, there are significant concerns regarding management practices, including reports of police involvement due to incidents with residents. Some families have expressed dissatisfaction with the level of care provided, suggesting that certain staff members may not prioritize resident well-being.
Room for Improvement
Several reviews indicate a need for improvement in management and staff training. Concerns have been raised about the handling of incidents involving residents, with some families feeling that the response to challenging behaviors could be better managed. Additionally, the frequency of police involvement has raised alarms among some families, prompting them to question the overall safety and care standards at the facility.
Summary
Chateau Des Mons Care and Assisted Living provides a specialized environment for residents with memory care needs, characterized by a caring staff and a focus on individual resident engagement. While many families have had positive experiences, there are notable concerns regarding management practices and the handling of difficult situations. Prospective residents and their families may want to consider these factors when evaluating the facility.
