Overview
American House Bartlett, located in Bartlett, Tennessee, is a premier assisted living facility dedicated to providing top-notch care and support for seniors in a warm and welcoming environment. The community focuses on creating a vibrant atmosphere where individuals can thrive, offering personalized assistance to ensure the comfort and well-being of all residents.
Services & Support
American House Bartlett provides a variety of services tailored to meet the unique needs of each resident. These include assisted living, memory care, skilled nursing, and respite care. Residents can enjoy a maintenance-free lifestyle with access to personal care services, social and wellness programs, and engaging activities.
Care Approach & Staff
The staff at American House Bartlett is noted for being welcoming and friendly, contributing to a warm and comfortable environment. Families have expressed appreciation for the Nursing Director, who ensures regular updates on residents’ progress. However, some reviews indicate concerns about staff turnover, which may impact continuity of care.
Living Options & Amenities
The community offers well-appointed apartments in various floor plans, providing a home-like environment. Large common areas are available for family visits, and residents can enjoy landscaped grounds and regular outings. The facility is also pet-friendly, enhancing the community atmosphere.
Dining & Activities
Residents can expect healthy meals served restaurant-style, fostering a communal dining experience. The community organizes various activities to engage residents, promoting social interaction and well-being.
What Families Say
Reviews highlight the welcoming and friendly nature of the staff, with many families feeling reassured about their loved ones’ care. However, there are also concerns regarding cleanliness and the responsiveness of staff during busy times, with some families noting that call buttons may go unanswered for extended periods. Overall, while many appreciate the environment and care provided, others have expressed dissatisfaction with certain operational aspects.
Room for Improvement
Families have pointed out areas needing attention, such as the cleanliness of residents’ rooms and the availability of staff during peak times. Some reviews suggest that the facility could enhance its operational efficiency to better support residents’ needs.
Summary
American House Bartlett presents a community-focused environment for seniors, supported by a caring staff and a variety of services. While many families appreciate the welcoming atmosphere and personalized care, there are noted areas for improvement, particularly regarding cleanliness and staff responsiveness. Families considering this facility may find it beneficial to visit and assess how well it meets their loved ones’ needs.
