Overview
KindredHearts of Cottage Grove, located in Cottage Grove, Wisconsin, offers a range of senior care services including assisted living, memory care, independent living, and respite care. The facility is designed to accommodate seniors with varying levels of independence and personal care needs, ensuring that residents receive personalized attention and support.
Services & Support
The services provided at KindredHearts include memory care, skilled nursing, and assistance with daily living activities. The community aims to create a comfortable environment where residents can thrive, with 24-hour staff availability to address their needs. However, some reviews indicate concerns about staff training and communication.
Care Approach & Staff
The care approach at KindredHearts focuses on creating a welcoming atmosphere for residents. Many families have praised the kindness and attentiveness of the staff, particularly in the memory care unit. The director, noted for her leadership, has received positive feedback for her involvement and dedication to the residents. However, there are mentions of high staff turnover and instances of inadequate training, which have raised concerns among some families.
Who They Serve
KindredHearts serves a diverse population of seniors, including those in need of memory care and those seeking independent living options. The facility is designed to cater to both relatively independent seniors and those requiring more intensive support.
Living Options & Amenities
Residents at KindredHearts can expect a clean and welcoming environment, with seasonal decorations that contribute to a homelike atmosphere. While some reviews highlight the lack of activities available for residents, others note the enjoyment of shared moments, such as musical activities.
What Families Say
Feedback from families is mixed. Many appreciate the quality of care and the cleanliness of the facility, with specific praise for the director and staff’s attentiveness. However, concerns have been raised about communication with families and the overall management of the facility, including reports of understaffing and lack of activities.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff training and communication with families. The turnover rate and management presence have also been noted as concerns, suggesting a need for more stability and support within the facility.
Summary
KindredHearts of Cottage Grove offers a variety of senior care services in a welcoming environment, with a focus on memory care and personalized support. While many families appreciate the care provided, there are notable concerns regarding staff training and management that potential residents and their families may want to consider.
