Overview
Spring Arbor of Kinston, located in Kinston, North Carolina, offers an assisted living and memory care community designed to provide a safe and welcoming environment for its residents. The facility emphasizes personalized care, chef-prepared meals, and a variety of enriching activities aimed at enhancing the quality of life for those who live there.
Services & Support
The community provides both assisted living and memory care services, catering to the diverse needs of its residents. This includes personalized care plans that are tailored to individual requirements, ensuring that residents receive the support necessary for their daily activities.
Care Approach & Staff
While some reviews highlight the friendly and accommodating nature of the consistent staff, there are concerns regarding staffing levels and management. Reports indicate that there have been significant changes in staff, which may impact the overall care experience. Some former employees have raised alarms about the management practices and the quality of care provided.
Living Options & Amenities
Spring Arbor of Kinston offers a vibrant community with amenities designed to promote a fulfilling lifestyle. Residents can enjoy chef-prepared meals and a calendar filled with activities that encourage engagement and socialization.
What Families Say
Feedback from families is mixed. Some express gratitude for the care and support their loved ones received, noting the patience and friendliness of the staff. Conversely, there are serious concerns raised about the conditions within the facility, with some families reporting neglect and inadequate care leading to distressing outcomes for their loved ones.
Room for Improvement
There are notable concerns regarding the management and staffing levels at Spring Arbor of Kinston. Some reviews indicate that the facility may not be adequately staffed to meet the needs of residents, leading to a perception of neglect. Additionally, the management practices have been criticized, with calls for greater transparency and accountability.
Summary
Spring Arbor of Kinston presents itself as a supportive assisted living and memory care community with a focus on personalized care and resident engagement. However, potential families should carefully consider the mixed feedback regarding staff compassion and management practices before making a decision.
