Overview
Brookdale LaCrosse, located in La Crosse, Wisconsin, is an assisted living and memory care community dedicated to enhancing the lives of seniors. The facility aims to provide a supportive environment where residents can enjoy their independence while receiving personalized care. With staff available 24/7, Brookdale LaCrosse ensures that assistance is always at hand for emergencies.
Services & Support
Brookdale LaCrosse offers a range of services, including assisted living and memory care, tailored to meet the diverse needs of residents. The community provides support for daily tasks such as dressing, bathing, and medication management. Additionally, they offer a Personal Solutions program that delivers essential care products directly to residents’ doors, facilitating convenience and privacy.
Care Approach & Staff
The staff at Brookdale LaCrosse are described as accommodating and dedicated to ensuring that residents feel welcomed and cared for. A key team member, known for her warm approach, plays a significant role in helping new residents transition smoothly into their new home. While many reviewers highlight the caring nature of the staff, there are concerns regarding management practices and staffing levels during night shifts.
Who They Serve
Brookdale LaCrosse serves seniors across all stages of life, providing options for those requiring varying levels of care. This includes individuals needing assistance with daily activities as well as those requiring specialized memory care.
Living Options & Amenities
Residents at Brookdale LaCrosse can enjoy a variety of living options in a beautifully maintained environment. The community features outdoor spaces and a courtyard garden, providing a pleasant atmosphere for relaxation and socialization. Dining experiences are designed to be enjoyable, with chef-inspired meals served in a comfortable, restaurant-style setting.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care their loved ones receive, noting the dedication of the staff and the welcoming environment. However, some families have raised concerns about management and staffing issues, citing instances where residents did not receive adequate attention or care. These experiences highlight the importance of ongoing communication between families and the facility to ensure quality care.
Room for Improvement
Some reviewers have pointed out that management practices may need to be addressed, particularly regarding staffing levels during night shifts. Instances of inadequate care have been reported, suggesting that there may be areas for improvement in ensuring that all residents receive the attention they need.
Summary
Brookdale LaCrosse offers a supportive environment for seniors seeking assisted living and memory care in La Crosse, Wisconsin. With a focus on personalized care and a range of services, the community aims to enhance the quality of life for its residents. While many families appreciate the dedication of the staff, ongoing attention to management practices and staffing levels will be crucial in maintaining a high standard of care.
