Overview
Bonaventure of Pueblo, located in Pueblo, Colorado, is a retirement community that offers assisted living, memory care, and independent living services. The facility aims to provide a luxurious and personalized experience tailored to the diverse needs of its residents. With a focus on high standards of care, Bonaventure seeks to create a comfortable and supportive environment for seniors in various stages of life.
Services & Support
Bonaventure of Pueblo provides a range of services, including assistance with daily living activities, memory care programs, and rehabilitation services. The community is designed to accommodate the individual preferences and requirements of its residents, ensuring that they receive the support they need. Amenities include transportation services, dining options, and a variety of recreational activities.
Care Approach & Staff
The staff at Bonaventure of Pueblo is described as caring and attentive, with many families expressing appreciation for the dedication of the team. However, there are notable concerns regarding the consistency and quality of care, particularly in the memory care unit. Some families have reported serious issues, including neglect and poor communication from management. While some staff members are praised for their efforts, others have faced criticism for unprofessional behavior and inadequate responses to family concerns.
Who They Serve
Bonaventure serves seniors who require varying levels of care, from independent living to more intensive assisted living and memory care. This facility is intended for those seeking a supportive community where their individual needs can be met.
Dining & Activities
The dining experience at Bonaventure has received mixed reviews. While some residents enjoy the meals and find the dining staff friendly, others have criticized the quality and variety of food offered. Activities and community events are available, promoting engagement among residents, although the effectiveness and organization of these activities can vary.
Location & Access
Located centrally in Pueblo, Bonaventure of Pueblo is conveniently situated near local attractions such as the Pueblo Zoo and Lake Pueblo State Park. This location provides residents with opportunities to enjoy the surrounding natural beauty and participate in community activities.
What Families Say
Feedback from families regarding Bonaventure of Pueblo is quite polarized. Many express gratitude for the care their loved ones receive, highlighting the supportive environment and the dedication of some staff members. Conversely, several families have raised serious concerns about neglect and mismanagement, particularly in the memory care unit, leading them to seek alternative care options.
Room for Improvement
There are significant areas for improvement at Bonaventure of Pueblo, particularly in the consistency of care and communication from management. Reports of neglect and insufficient responses to family concerns indicate a need for better training and oversight of staff, especially in specialized care units.
Summary
Bonaventure of Pueblo offers a range of senior living options, including assisted living and memory care, in a centrally located facility. While some families appreciate the community and care provided by certain staff members, there are serious concerns regarding the quality of care, particularly in the memory care unit. Potential residents and families are encouraged to thoroughly evaluate their options and consider both positive and negative feedback when making decisions about care.
