Overview
Brooking Park, located in Chesterfield, Missouri, is a not-for-profit life plan community that provides a range of health services and accommodations for seniors. With a focus on compassionate care and faith-based values, Brooking Park aims to meet the diverse needs of its residents, offering assisted living, memory care, skilled nursing, respite care, and short-term rehabilitation. The facility emphasizes a home-like atmosphere where residents can thrive both physically and emotionally.
Services & Support
Brooking Park offers a variety of services tailored to seniors at different levels of care and independence. These include assistance with activities of daily living (ADLs), medication management, housekeeping, meals, transportation, and nutrition. The community also features physical, speech, and occupational therapies to support rehabilitation needs.
Care Approach & Staff
The staff at Brooking Park is described as friendly, courteous, and genuinely caring, with many residents and families expressing appreciation for the nursing care provided. However, some reviews indicate challenges with staffing levels and administrative issues, particularly related to communication and billing. While many staff members are noted for their dedication, there are concerns about the responsiveness of the team during peak times.
Who They Serve
Brooking Park serves seniors from Chesterfield and surrounding areas, accommodating those in need of various levels of care, including those requiring rehabilitation after hospital stays. The facility is designed to support individuals with diverse health needs, including those with Alzheimer’s disease.
Levels of Care
The community provides a comprehensive range of care options, including assisted living, memory care, skilled nursing, and short-term rehabilitation. While independent living is not offered at Brooking Park, it is available at the adjoining long-term care facility, The Willows at Brooking Park.
Dining & Activities
Dining options at Brooking Park include a variety of meals, although some residents have expressed dissatisfaction with the food quality. The community offers numerous amenities and activity spaces, including beautiful walking paths and courtyards, which contribute to a vibrant atmosphere for residents.
What Families Say
Experiences at Brooking Park vary widely among families. Some commend the excellent care and support received during rehabilitation, noting the professionalism of the therapy staff. Conversely, others have reported significant issues with responsiveness and care, particularly in the skilled nursing wing, where concerns about staff attitudes and neglect have been raised. Families have also highlighted the need for improved communication regarding incidents and billing matters.
Room for Improvement
Several reviews point to issues with staffing levels, administrative communication, and billing practices. Families have expressed frustration over delayed responses to inquiries and perceived negligence in care, particularly during critical times. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Brooking Park in Chesterfield, Missouri, offers a range of services for seniors, focusing on compassionate care and a supportive environment. While many families appreciate the dedication of the nursing staff and the rehabilitation services, there are notable concerns regarding staffing, communication, and administrative processes. Families considering Brooking Park for their loved ones should weigh the positive experiences against the challenges reported by some residents and their families.
