Overview
Mary Agnes Manor, located in Buffalo, New York, is a 230-bed Assisted Living Residence (ALR) situated on the historic D’Youville Campus. This facility offers specialized programs, including the Assisted Living Program (ALP) and Special Needs Assisted Living Residence (SNALR), designed to support residents as their needs evolve over time. The staff at Mary Agnes Manor is dedicated to providing individualized care and fostering a supportive community for seniors.
Services & Support
Mary Agnes Manor provides a range of services aimed at helping residents maintain their independence while receiving the necessary support. The facility focuses on Activities of Daily Living and cognitive care, ensuring that residents receive the appropriate assistance as their needs change. The team collaborates closely with families, physicians, and community agencies to create a customized experience tailored to each resident.
Care Approach & Staff
The staff at Mary Agnes Manor is noted for their compassion and dedication to resident care. Many reviews highlight the helpfulness and friendliness of the team, emphasizing their commitment to creating a familial atmosphere. However, some feedback suggests that communication with external mental health providers could be improved, particularly regarding timely updates on residents’ health statuses.
Who They Serve
Mary Agnes Manor caters to seniors who require assistance with daily living activities, including those with cognitive challenges. The facility is designed to accommodate a diverse range of needs, making it suitable for residents at various stages of aging.
Living Options & Amenities
Residents at Mary Agnes Manor enjoy a beautiful view of Lake Erie and Downtown Buffalo, with easy access to local stores, parks, and entertainment. The facility offers daily activity programs to engage residents and promote a vibrant community life.
What Families Say
Families have expressed a mix of satisfaction and concern regarding their experiences at Mary Agnes Manor. Many commend the caring nature of the staff and the clean environment, describing the residents and staff as a close-knit community. However, some reviews indicate serious concerns about communication and safety, such as instances where residents wandered unsupervised or issues with accessing the facility.
Room for Improvement
While many families appreciate the supportive environment at Mary Agnes Manor, there are noted areas for improvement, particularly in communication with external health providers and ensuring the safety and accessibility of the facility.
Summary
Mary Agnes Manor in Buffalo, New York, offers a supportive assisted living environment with a dedicated staff focused on the well-being of its residents. While the facility has received praise for its caring approach and community atmosphere, there are areas that require attention, particularly in communication and safety measures. Families considering this facility should weigh these factors in their decision-making process.
