Overview
Hearthstone Health Campus, located in Bloomington, Indiana, is a senior living community that offers a range of services including assisted living, skilled services, and memory care. The facility is designed to provide compassionate support for seniors, with a dedicated staff available 24/7 to address the varying needs of residents. Its welcoming environment aims to foster comfort and dignity, making it a place where families can feel secure about their loved ones’ care.
Services & Support
Hearthstone provides a variety of services tailored to meet the needs of seniors. These include assisted living, memory care, and skilled rehabilitation services. The facility offers personalized care plans, with licensed nurses available around the clock. Residents can engage in daily activities designed to promote socialization and well-being, and families can access adult day services for respite care.
Care Approach & Staff
The staff at Hearthstone Health Campus is noted for their warmth and professionalism. Reviews highlight the genuine kindness and attentiveness of caregivers, creating a supportive atmosphere for residents. The facility employs a “Best Friends Approach” in memory care, ensuring that residents receive companionship and understanding tailored to their individual life stories. However, some reviews suggest that staffing levels may be a concern, particularly during night shifts.
Who They Serve
Hearthstone caters to a diverse group of seniors, including those needing assistance with daily living activities, memory care for individuals with cognitive challenges, and rehabilitation services following surgery or illness. Families have expressed appreciation for the respectful treatment of their loved ones, with many noting that the staff treats residents like family.
Levels of Care
The community offers multiple levels of care, including assisted living for those who require support with daily tasks, memory care with specialized programming for residents experiencing cognitive decline, and skilled services for rehabilitation. This comprehensive approach allows residents to transition between levels of care as their needs change.
Dining & Activities
Residents at Hearthstone enjoy a variety of dining options and engaging activities. Families have shared positive experiences regarding the range of social programs available, from art classes to community events. However, some feedback indicates that there may be room for improvement in the quality of meals provided.
What Families Say
Feedback from families highlights the compassionate care provided at Hearthstone, with many expressing gratitude for the attention their loved ones receive. Positive experiences with staff interactions and the facility’s environment have been noted, though some families have raised concerns about communication regarding care plans and billing issues. Overall, many recommend Hearthstone for its supportive community atmosphere.
Room for Improvement
While many families appreciate the care and support at Hearthstone, there are noted concerns regarding staffing levels, particularly at night, and communication about billing matters. These issues have been raised by multiple families, suggesting a need for the facility to enhance its operational transparency and responsiveness.
Summary
Hearthstone Health Campus in Bloomington, Indiana, offers a supportive environment for seniors with varying care needs. With a focus on personalized care, a dedicated staff, and engaging activities, it aims to foster a sense of community and well-being. While many families express satisfaction with the care provided, attention to staffing and communication could enhance the overall experience.
