Overview
Maple Hill Senior Living, located in Maplewood, Minnesota, offers assisted living and memory care services tailored to the unique needs of seniors. Situated conveniently near Highway 694, the community provides easy access to local amenities, including restaurants, St. John’s Hospital, and parks. The senior living environment is designed to promote a comfortable and secure lifestyle.
Services & Support
Maple Hill Senior Living provides personalized care services, including assistance with daily activities and specialized memory care. The community aims to create a supportive atmosphere where residents can thrive, although experiences reported by families indicate significant variability in the quality of care.
Care Approach & Staff
While some families have praised the kindness and dedication of individual staff members, others have raised concerns regarding the overall management and staff professionalism. Reports of inadequate medication management and neglect in care have been highlighted, leading to serious dissatisfaction among families.
Dining & Activities
The dining experience at Maple Hill has received mixed reviews. Some families noted a great variety of meals and a hardworking kitchen staff, while others reported issues such as meals being late or not adequately replenished. The activities program, particularly in memory care, has been appreciated by some residents, providing engagement and social opportunities.
Room for Improvement
Multiple reviews indicate that the facility has significant issues, including concerns about cleanliness and pest control. Families have reported experiences of neglect, including missed medication and inadequate personal care for residents. Management has been criticized for not addressing these issues effectively, leading to a lack of trust among families.
Summary
In summary, Maple Hill Senior Living presents itself as a community focused on providing personalized care for seniors. However, families have expressed serious concerns regarding the quality of care, management practices, and overall resident well-being. Prospective residents and their families are encouraged to thoroughly evaluate their options and consider these reviews when making decisions about care placement.
