Overview
Heritage Village of Gladstone, located in Kansas City, Missouri, is designed for seniors who seek independence while requiring some assistance with daily activities such as bathing, dressing, and medication reminders. The facility emphasizes individual wellness and offers a tailored plan of assistance from a caring team available 24 hours a day. Heritage Village aims to provide a home-like atmosphere that serves as an alternative to traditional nursing homes.
Services & Support
Heritage Village offers a range of services including assisted living, memory care, and skilled nursing. The facility is dedicated to helping residents maintain their independence while providing support for daily activities. Staff members are noted for their friendliness and helpfulness, contributing to a welcoming environment for residents.
Care Approach & Staff
The staff at Heritage Village is described as friendly, knowledgeable, and passionate about their work. Many reviews highlight the teamwork among staff members and their commitment to providing quality care. Residents have expressed appreciation for the personal attention they receive and the supportive atmosphere created by the staff.
Who They Serve
Heritage Village caters to seniors who require assistance with daily living but do not need intensive 24/7 skilled nursing care. The facility is suitable for those looking for a supportive community where they can maintain their independence while receiving the necessary help.
Living Options & Amenities
The facility offers a home-like environment with clean and well-maintained rooms. Residents can participate in various activities, fostering social connections and a sense of community. Recent renovations to common areas have enhanced the living experience, making it a pleasant place for residents to call home.
Dining & Activities
Heritage Village provides daily activities that encourage resident engagement and socialization. The kitchen staff is accommodating to individual dietary needs, ensuring that meals are enjoyable for all residents. Feedback indicates that the food quality is generally well-received.
What Families Say
Families have shared positive experiences regarding the care provided at Heritage Village. Many express gratitude for the support their loved ones receive, noting improvements in their well-being and social interactions. The facility is often described as a second family, where residents feel safe and loved.
Room for Improvement
Some reviews indicate concerns about staffing levels and confidentiality issues within the facility. While many staff members are praised for their care, there are mentions of cold interactions from some staff and a need for better training to enhance the overall atmosphere.
Summary
Heritage Village of Gladstone provides a supportive and caring environment for seniors seeking assistance with daily activities while maintaining their independence. With a dedicated staff and a focus on individual wellness, the facility aims to create a welcoming community for residents and their families.
