Overview
Dove Healthcare – Rutledge Home, located in Chippewa Falls, Wisconsin, is an assisted living and memory care residence that has a long tradition of providing quality care and service. The facility prioritizes person-centered care, ensuring that each resident’s needs and preferences are met. The community is committed to supporting residents living with dementia, with staff receiving ongoing, specialized training in this area.
Services & Support
Dove Healthcare – Rutledge Home offers a variety of services including assisted living, memory care, hospice, skilled nursing, and rehabilitation. The facility emphasizes collaboration with families to ensure the best possible care for residents. Additionally, their close association with Dove Healthcare’s skilled nursing and rehabilitation centers allows for easy access to outpatient therapy and short-term inpatient stays if needed.
Care Approach & Staff
The staff at Dove Healthcare – Rutledge Home is noted for being caring and supportive, often going above and beyond to provide a compassionate environment for residents. Families have expressed appreciation for the dedication of the caregivers, who strive to create a welcoming atmosphere that feels more like home.
Who They Serve
The facility serves individuals requiring assisted living and memory care services, particularly those living with dementia. The commitment to person-centered care means that the staff works closely with families to tailor care plans that accommodate the unique needs of each resident.
Living Options & Amenities
Residents at Dove Healthcare – Rutledge Home enjoy a well-maintained environment, with the facility overlooking beautiful Irvine Park. The residence is designed to be a comfortable and safe space for individuals seeking assistance with daily living activities.
What Families Say
Family members have praised Dove Healthcare – Rutledge Home for its wonderful staff who prioritize residents’ needs. Many have noted the staff’s efforts to maintain safety during challenging times, such as the Covid era. However, some families have expressed concerns about communication regarding their loved ones’ care, particularly when it comes to access and information sharing.
Room for Improvement
While many families appreciate the care provided, there have been concerns regarding communication and access to residents. Some families felt that they were not adequately informed about their loved ones’ conditions and care decisions, which led to feelings of frustration and anxiety.
Summary
Dove Healthcare – Rutledge Home offers a range of services focused on assisted living and memory care, with a strong emphasis on personalized care and family involvement. The staff is generally well-regarded for their compassion and dedication, although there are areas where communication could be improved to enhance family engagement in the care process.
