Overview
The Eliot at Troy, located in Troy, New York, is a vibrant assisted living community set on over five acres of beautiful lawns and gardens. This facility combines the feeling of peaceful country living with easy access to downtown Troy’s restaurants and shopping. The Eliot aims to create a warm and inviting atmosphere, where residents can enjoy their independence while receiving the care they need.
Services & Support
At The Eliot at Troy, the focus is on providing exceptional care and support tailored to the needs of each resident. The staff is noted for their friendliness and attentiveness, creating a sense of family and community. The facility offers a variety of engaging social activities that promote personal freedom and independence, ensuring residents live each day to the fullest.
Care Approach & Staff
The staff at The Eliot at Troy is dedicated and compassionate, with many reviews highlighting their commitment to resident well-being. The positive atmosphere is fostered by leadership that is visible and supportive, which contributes to the overall care approach. Residents and their families often feel reassured by the genuine concern the staff shows, treating everyone with respect and kindness.
Living Options & Amenities
The Eliot features modern and clean living spaces, thanks to recent renovations that have enhanced the facility’s appeal. Residents enjoy a cozy environment that feels like home, with comfortable rooms and inviting common areas. The outdoor spaces are particularly appreciated for their charm, providing a perfect setting for relaxation and social interaction.
Dining & Activities
Dining at The Eliot is designed to be a pleasant experience, with meals that residents find enjoyable. The community organizes a range of activities that encourage socialization among residents, contributing to a happy and engaged environment. The combination of good food and engaging activities helps foster a sense of community within the facility.
What Families Say
Many families express satisfaction with their experiences at The Eliot at Troy. They frequently mention the friendly and caring staff, the beautiful facility, and the positive changes they have observed over time. While some reviews have raised concerns about specific incidents, the overall sentiment remains one of appreciation for the improvements and the supportive environment provided for residents.
Room for Improvement
While the majority of feedback is positive, there are some concerns regarding cleanliness and food safety that have been noted. Instances of expired food and inadequate handling have been mentioned, indicating that there may be areas needing attention. Families have expressed the hope that these issues will be addressed as the facility continues to improve.
Summary
Overall, The Eliot at Troy presents itself as a welcoming and supportive assisted living community. With a focus on exceptional care, a warm atmosphere, and a commitment to resident independence, it stands out as a place where many families feel comfortable entrusting their loved ones. The ongoing renovations and improvements reflect a dedication to enhancing the quality of life for all residents.