Overview
Brookdale Canyon Lakes, located in Kennewick, Washington, is an exceptional retirement community offering both independent and assisted living for seniors and their families. Set on 25 acres, this vibrant community provides a welcoming atmosphere where residents can focus on enjoying life without the burden of chores. The facility is designed to enhance wellness and foster connections among residents, making it a place where individuals can thrive.
Services & Support
The community offers a range of services tailored to meet the needs of seniors at all stages of life. With staff available 24 hours a day, residents can feel secure knowing that assistance is always nearby. Brookdale Canyon Lakes provides various activities designed to keep residents engaged and active, along with amenities like a pool and fitness programs.
Care Approach & Staff
Feedback highlights the dedication of the staff at Brookdale Canyon Lakes, who are described as friendly, caring, and genuinely invested in the well-being of residents. Many reviews commend the positive atmosphere created by the staff, contributing to a sense of community among residents. However, there have been concerns regarding communication between staff members, particularly regarding food service.
Living Options & Amenities
Brookdale Canyon Lakes features modern living spaces with recent updates, including new carpet and furniture, which enhance the inviting environment. Residents can enjoy a variety of amenities, including a pool, walking paths, and a restaurant-style dining experience. While the community is largely praised for its vibrant atmosphere, some residents have noted issues with the cleanliness of carpets in common areas.
Dining & Activities
Residents of Brookdale Canyon Lakes benefit from a robust program of activities that includes concerts, trivia, and travel opportunities, such as cruises and tours. The dining experience is noted for its quality, with many residents expressing satisfaction with the food and the overall dining environment.
What Families Say
Many families appreciate the warm and welcoming environment at Brookdale Canyon Lakes, noting the attentive care provided to their loved ones. Reviews indicate that residents feel comfortable and engaged, with numerous activities available to participate in. However, some families have raised concerns about the professionalism of the front desk staff and the impact of chemical scents in the facility.
Room for Improvement
While Brookdale Canyon Lakes receives many positive remarks, there are areas for improvement. Some residents have expressed dissatisfaction with the communication between staff regarding food service and have noted issues with the cleanliness of carpets. Additionally, concerns about the use of artificial scents in common areas have been raised, particularly for those with respiratory sensitivities.
Summary
Overall, Brookdale Canyon Lakes offers a vibrant and supportive environment for seniors in Kennewick, Washington. With a focus on community engagement and quality care, residents can enjoy a fulfilling lifestyle. While there are areas that could benefit from attention, the commitment of the staff and the variety of activities available contribute to a positive living experience for many residents and their families.
