Overview
The Peaks at South Jordan, located in South Jordan, Utah, brings together a compassionate team of professionals dedicated to person-centered care, providing residents with a high quality of life. This facility is part of Ridgeline Management Company, which specializes in assisted living and memory care services. The Peaks is designed to create a warm and engaging environment for residents, enhancing their daily living experiences with a focus on dignity and respect.
Services & Support
The Peaks offers a range of services tailored to the needs of residents, particularly those requiring memory care. The facility utilizes a signature “Moments” memory care program that supports residents through all stages of dementia, ensuring a safe and predictable environment. The staff is noted for their compassionate care, always ready to assist residents and their families with any needs that arise.
Care Approach & Staff
The team at The Peaks is described as attentive and genuinely invested in the well-being of each resident. Leadership at the facility has been recognized for creating a positive culture, with the administrator leading with warmth and integrity. Staff members are reported to go above and beyond to ensure that residents feel valued and cared for, contributing to a supportive community atmosphere.
Who They Serve
The Peaks primarily serves individuals needing assisted living and memory care, with a particular focus on those experiencing dementia or Alzheimer’s disease. The community is designed to accommodate residents at various stages of cognitive decline, providing them with the care and support they need.
Dining & Activities
Dining at The Peaks is highlighted as a positive aspect of the community, with meals being freshly prepared and catering to various tastes and dietary needs. The kitchen staff is actively involved in ensuring residents enjoy their meals. Additionally, the facility offers a wide range of activities designed to engage residents, promote social interaction, and stimulate their minds, making mealtime feel like a family gathering rather than an institutional setting.
Location & Access
Situated in the scenic Salt Lake City Valley, The Peaks at South Jordan benefits from a beautiful natural environment that enhances the living experience for residents. The facility is designed with a circular floor plan, which is particularly beneficial for those with memory loss, allowing for easier navigation.
What Families Say
Families express gratitude for the care their loved ones receive at The Peaks, often describing the facility as a second home. Many reviews highlight the outstanding support from staff, particularly in the areas of compassion and communication. However, there are some concerns regarding staffing levels and management practices, with a few reviews indicating issues that need to be addressed.
Room for Improvement
While many families report positive experiences, some reviews note concerns about understaffing and management practices. Instances of inadequate food quality and billing issues have been mentioned, suggesting that there are areas that require attention to ensure a consistently high standard of care.
Summary
Overall, The Peaks at South Jordan is recognized for its compassionate care and supportive environment, particularly for residents in need of memory care. The facility’s focus on person-centered care, combined with a dedicated staff and engaging activities, creates a welcoming community for residents and their families. However, attention to staffing and management practices could enhance the overall experience for all involved.
