Overview
Prestige Senior Living High Desert, located in Bend, Oregon, is an assisted living community that aims to provide residents with a comfortable and supportive environment. Nestled in the heart of Central Oregon, the facility emphasizes a lifestyle of wellness and engagement through its Celebrations program, which offers various activities and educational opportunities designed to enrich the lives of its residents.
Services & Support
At Prestige Senior Living High Desert, residents receive assistance with daily needs, allowing them to live meaningful lives. The community offers a variety of wellness programming, including activities that foster happiness and longevity. While many families appreciate the supportive environment, there have been mixed reviews regarding the responsiveness and attentiveness of staff.
Dining & Activities
The dining experience at Prestige Senior Living High Desert has received both praise and criticism. While some residents enjoy the variety of activities available, including card games and happy hours, concerns have been raised about food safety and hygiene practices in the kitchen. Reports indicate that some staff members may not adhere to proper food handling protocols, which has led to dissatisfaction among families regarding meal preparation and service.
Care Approach & Staff
The care approach at Prestige Senior Living High Desert is centered on treating residents with dignity and respect. Many families have expressed gratitude for the compassionate care provided by the staff, describing them as attentive and loving. However, there have been reports of staff shortages and issues with communication, which have impacted the quality of care in certain situations.
Who They Serve
Prestige Senior Living High Desert serves a diverse group of seniors, including those in need of assisted living, respite care, and hospice services. The community is designed to support residents in maintaining their independence while providing necessary assistance.
Room for Improvement
Some families have noted areas for improvement, particularly concerning the management of dining services and staff responsiveness. Instances of miscommunication and unmet expectations regarding care have been highlighted, leading to concerns about the overall management and operational effectiveness of the facility.
Summary
Prestige Senior Living High Desert offers a blend of community engagement and supportive care for seniors in Bend, Oregon. While many families appreciate the positive interactions and activities available, there are notable concerns regarding food safety and staff management that prospective residents and their families should consider. Families are encouraged to visit and assess the environment and care practices firsthand.
