Overview
Shire At Culverton Adult Home, located in Rochester, New York, is an assisted living facility that has received significant criticism from families regarding its living conditions and care standards. Many reviews indicate that residents are subjected to unsanitary environments, with reports of unpleasant odors, pests, and inadequate food options.
Services & Support
The facility offers social worker support, which is intended to assist residents with various needs. However, numerous reviews highlight a lack of responsiveness from staff, raising concerns about the overall support provided to residents and their families.
Care Approach & Staff
Reviews suggest that the staff at Shire At Culverton Adult Home often display unprofessional behavior, with reports of rudeness and neglect. While some staff members are noted as helpful and courteous, many families express dissatisfaction with the overall attitude and care provided, indicating a significant inconsistency in staff performance.
Who They Serve
The facility serves seniors requiring assisted living support. However, the reviews indicate that many residents are unhappy with their living conditions, leading some to seek alternatives.
Living Options & Amenities
Residents have reported that the living environment is poorly maintained, with descriptions of dirty rooms, broken windows, and pest infestations including mice and bed bugs. The overall atmosphere is described as dark and dingy, contributing to a negative living experience.
Dining & Activities
Dining options at Shire At Culverton Adult Home have been heavily criticized, with many reviews mentioning that meals consist primarily of sandwiches, including peanut butter and jelly, and other unappetizing choices. The quality and nutritional value of the food served are frequently described as inadequate, with residents expressing dissatisfaction over the lack of variety and freshness.
Room for Improvement
There are numerous areas identified for improvement at Shire At Culverton Adult Home. The pervasive issues of cleanliness, pest control, and staff professionalism have been highlighted across multiple reviews. Families have expressed concern over the safety and well-being of residents, suggesting that significant changes are necessary to ensure proper care and a healthier living environment.
Summary
In summary, Shire At Culverton Adult Home faces serious challenges regarding its care standards and living conditions. Reports of unsanitary environments, inadequate food, and unprofessional staff behavior have led to a lack of confidence among families considering this facility for their loved ones. It is essential for prospective residents and their families to thoroughly evaluate these concerns when exploring care options.
