Overview
The Residence at Bala Cynwyd, located in Bala Cynwyd, Pennsylvania, offers a premium senior living experience encompassing Independent Living, Personal Care, and Memory Care. This community emphasizes service and hospitality, providing a range of amenities designed to enhance the quality of life for its residents. The facility is relatively new and features modern interiors, making it feel more like a luxury apartment than a traditional assisted living facility.
Services & Support
The Residence at Bala Cynwyd provides a variety of services including personal care, memory care, and respite care. Residents have access to 24-hour care support, ensuring that assistance is available whenever needed. The community is committed to helping residents with daily living activities such as bathing, dressing, and medication management.
Care Approach & Staff
The team at The Residence is noted for their compassion and professionalism. Many families have expressed appreciation for the staff’s dedication to providing individualized care and support. The management team, including the Executive Director and various coordinators, actively engages with residents and their families, fostering a welcoming and responsive environment.
Dining & Activities
Dining at The Residence is a significant aspect of the resident experience, with a diverse menu that includes daily specials. Many reviewers have praised the quality of the food, although there have been some concerns regarding specific menu items. Activities are plentiful and engaging, with options tailored to various interests, contributing to a vibrant community life.
Living Options & Amenities
The Residence boasts a range of living options, including private apartments that are bright and comfortable. Common areas are well-maintained and designed for relaxation and socialization. Amenities include a movie theater, exercise classes, and beautiful outdoor spaces, all of which enhance the living experience for residents.
What Families Say
Families consistently highlight the warmth and professionalism of the staff. Many reviews commend the community atmosphere and the positive changes implemented by management. Overall, residents and their families express satisfaction with the care provided and the environment of The Residence at Bala Cynwyd.
Room for Improvement
While many aspects of The Residence are highly praised, there have been some concerns regarding the quality of food served. Several families have noted that certain menu items do not meet expectations, indicating an area where improvements could be beneficial.
Summary
The Residence at Bala Cynwyd presents a supportive and engaging environment for seniors, characterized by a dedicated staff and a variety of services. With its modern amenities and commitment to quality care, it is a community that many families feel positively about, despite some noted areas for improvement in dining options.

