Overview
Walnut Creek Care Community, located in Dayton, Ohio, is designed to provide a supportive environment for residents needing assistance with daily activities. The community features a single-level, freestanding layout with 42 units, aiming to lift the burdens of care while promoting independence.
Services & Support
Walnut Creek offers assisted living services, including 24-hour care by licensed health care staff. They also provide rehabilitation services and dining options tailored to specialized diets. However, reviews indicate concerns regarding the quality of care and support, particularly following a change in ownership.
Care Approach & Staff
The care approach at Walnut Creek emphasizes a respectful and professional environment. While some reviews highlight the caring nature of certain staff members, including the Director of Nursing, multiple reviewers express dissatisfaction with high staff turnover and a lack of adequate staffing, particularly during nights and weekends. This has led to concerns about the overall quality of care provided to residents.
Who They Serve
Walnut Creek serves seniors who require assistance with daily activities. The community aims to maintain residents’ independence while providing necessary support. However, feedback suggests that the level of care may not consistently meet the expectations of families.
Living Options & Amenities
The community features well-kept cottages and a beautiful campus, contributing to a pleasant living environment. Despite the appealing setting, some families have reported issues with lost personal items and inadequate attention to care.
Dining & Activities
Dining options are provided, but several reviews indicate dissatisfaction with the food quality. Complaints suggest that the dining experience may not meet the expectations of residents and their families, with some expressing concern over the lack of variety and quality in meals.
What Families Say
Feedback from families is mixed. While some appreciate the caring staff and beautiful campus, many express serious concerns about administration, communication, and the overall quality of care. Issues such as understaffing, poor food quality, and a lack of responsiveness from management have been frequently noted.
Room for Improvement
Several reviewers have pointed out areas needing improvement, including staffing levels, communication from administration, and the quality of dining services. Families have expressed disappointment with the care provided, particularly following the transition to new ownership.
Summary
Walnut Creek Care Community offers a residential setting for seniors needing assistance with daily activities. While the community has appealing amenities and some dedicated staff, significant concerns about care quality, administration, and communication have been raised by families. Prospective residents and their families are encouraged to thoroughly research and consider these factors when evaluating this facility.
