Overview
Trustwell Living of Springfield, located in Springfield, Illinois, is a compassionate senior living community that provides assisted living and will soon offer memory care services. This community is designed to alleviate the stresses associated with finding the right senior living environment, allowing residents and their families to focus on comfort and connection. With a robust activities calendar and on-site therapy, Trustwell Living aims to create a supportive atmosphere for all its residents.
Services & Support
Trustwell Living of Springfield offers a variety of services aimed at enhancing the quality of life for its residents. These include personalized care plans, medication assistance, and a vibrant activities calendar that encourages social engagement and well-being. Residents can enjoy restaurant-style dining with flexible mealtimes and participate in wellness programs such as yoga and gardening groups.
Care Approach & Staff
The staff at Trustwell Living is noted for their professionalism and dedication to resident care. Families have expressed appreciation for the accommodating nature of the team, highlighting their responsiveness and willingness to address individual needs. Management plays a significant role in ensuring a high standard of care, with many families reporting positive interactions and support throughout the transition process.
Who They Serve
Trustwell Living serves seniors seeking assistance with daily living activities, as well as those requiring memory care. The community is designed to cater to various needs, ensuring that residents receive the appropriate level of support tailored to their individual circumstances.
Living Options & Amenities
Residents at Trustwell Living can choose from private studio, one-, and two-bedroom apartments equipped with kitchenettes. The community emphasizes comfort and engagement, offering amenities that encourage an active lifestyle, such as a walking club, yoga classes, and community celebrations. The facility is also recognized for its cleanliness and welcoming environment.
Dining & Activities
Dining at Trustwell Living is described as restaurant-style, with residents enjoying flexible mealtimes and a variety of menu options. The community also prioritizes activities that foster social interaction and engagement, such as cooking demonstrations and outings to local attractions.
What Families Say
Families have shared overwhelmingly positive experiences with Trustwell Living, praising the caring and attentive staff. Many have expressed gratitude for the support provided during challenging transitions, noting that the management team goes above and beyond to meet residents’ needs. However, there have been some concerns regarding the memory care unit, with calls for improvement in supervision and care quality.
Room for Improvement
While many reviews are positive, there are concerns regarding the memory care unit’s supervision and overall care quality. Families have noted instances of inadequate staffing during late hours, which has raised alarms about resident safety and well-being. Addressing these issues could enhance the overall experience for families and residents.
Summary
Trustwell Living of Springfield offers a supportive and engaging environment for seniors seeking assisted living and memory care. With a dedicated staff and a variety of amenities, the community strives to create a home-like atmosphere where residents can thrive. While there are areas for improvement, particularly in memory care supervision, the overall sentiment from families is one of gratitude and satisfaction with the care provided.
