Overview
Guardian Angel Homes, located in Richland, Washington, offers a range of living options for seniors, including assisted living, memory care, and rehabilitation services. The facility is designed to provide a supportive environment for residents, with a focus on personal attention and community engagement.
Services & Support
The services at Guardian Angel Homes encompass assisted living, memory care, and rehabilitation. Residents benefit from a variety of activities designed to promote social interaction and engagement, including musical performances, crafting sessions with children, and other recreational activities. The facility also provides accommodations for family gatherings, enhancing the community feel.
Care Approach & Staff
Staff members at Guardian Angel Homes are described as attentive and patient, with some residents noting heartwarming interactions between caregivers and residents. However, there are mixed reviews regarding staff responsiveness and management practices. Some families have expressed concerns about the level of care provided, particularly in situations requiring urgent attention or when addressing medical concerns.
Who They Serve
Guardian Angel Homes serves a diverse population of seniors, including those requiring memory care and rehabilitation services. The facility is equipped to accommodate residents at various stages of their care needs, from independent living to end-of-life care.
Living Options & Amenities
The living options at Guardian Angel Homes include private cottages and apartments with amenities such as private bathrooms and separate living areas. The facility is noted for its clean, well-decorated environment, contributing to a comfortable living experience for residents.
Dining & Activities
Residents at Guardian Angel Homes have access to a variety of dining options and activities. The facility hosts numerous events and activities aimed at keeping residents engaged, including entertainment and craft sessions. This focus on activities is supported by a dedicated activities team that ensures residents have ample opportunities for social interaction.
What Families Say
Reviews reflect a mix of experiences at Guardian Angel Homes. Many families appreciate the caring nature of the staff and the engaging activities offered. However, some have raised concerns about management practices and staff workload, suggesting that these areas may benefit from improvement. Overall, the facility is seen as a good option for many, though individual experiences may vary.
Room for Improvement
Feedback indicates that there are areas for improvement, particularly regarding staff responsiveness to urgent medical needs and management practices. Some families have expressed dissatisfaction with how certain situations were handled, suggesting that a more proactive approach could enhance care quality.
Summary
Guardian Angel Homes provides a supportive environment for seniors in Richland, Washington, with a range of services including assisted living and memory care. While many families appreciate the attentive staff and engaging activities, there are noted concerns regarding responsiveness and management practices. Overall, the facility offers a welcoming community for seniors, though potential residents and their families may wish to consider individual experiences when making a decision.
