Overview
Fayetteville Manor, located in Fayetteville, North Carolina, offers a range of services aimed at supporting individuals with Alzheimer’s and dementia. The facility emphasizes a home-like atmosphere while striving to maintain dignity and respect for its residents. However, reviews indicate a mix of experiences, with some families expressing significant concerns regarding the quality of care.
Services & Support
Fayetteville Manor provides various services, including assisted living, memory care, rehabilitation, and hospice care. The facility aims to create a physically and emotionally safe environment for residents, focusing on enriching their quality of life while offering peace of mind to families.
Care Approach & Staff
While some reviews highlight caring and attentive staff who create a nurturing environment, others raise serious concerns about the quality of care provided. Instances of poor oversight and inadequate responses to critical health issues have been reported, leading to distressing experiences for some residents and their families.
Who They Serve
The facility caters primarily to individuals with Alzheimer’s and dementia, as well as those requiring rehabilitation and hospice services. Families seeking support for loved ones with these conditions may find Fayetteville Manor’s specialized services appealing, although experiences can vary significantly.
What Families Say
Feedback from families is highly polarized. Some express satisfaction with the cleanliness of the facility and the caring nature of the staff, noting positive interactions and activities that residents enjoy. However, other families report serious concerns, including allegations of abuse and neglect, particularly regarding end-of-life care. These contrasting experiences suggest that while some residents thrive, others face significant challenges.
Room for Improvement
The facility has received feedback indicating a need for improvement in staff training and oversight. Reports of inadequate communication during critical situations and concerns about the treatment of residents highlight areas where the facility could enhance its services.
Summary
Fayetteville Manor offers a range of services for individuals with Alzheimer’s, dementia, and other care needs. While some families appreciate the supportive environment and dedicated staff, others have raised serious concerns about the quality of care and treatment of residents. Prospective families may wish to consider these varied experiences when evaluating the facility for their loved ones.
