Overview
The Residence at Fitz Farm, located in York, Pennsylvania, offers a unique approach to senior living with a design that appreciates the area’s history while incorporating modern elements. This community aims to be a place where residents can celebrate their past and create new connections with family and friends.
Services & Support
The Residence at Fitz Farm provides various services, including assisted living, independent living, and memory care. The facility is designed to support seniors in their daily living needs while maintaining a vibrant community atmosphere. Residents can enjoy restaurant-style dining and a variety of activities that encourage social engagement.
Care Approach & Staff
The staff at The Residence at Fitz Farm are often described as friendly and helpful, with a focus on providing a warm and welcoming environment. Reviews highlight the caring attitude of team members, particularly in assisting families during the transition process. However, there have been serious concerns regarding the memory care unit, where instances of neglect and abuse were reported, leading to a lack of trust in the management’s ability to ensure resident safety.
Who They Serve
The Residence at Fitz Farm caters to a range of seniors, including those seeking independent living, assisted living, and specialized memory care. Families looking for a supportive environment for their loved ones will find a community that emphasizes connection and care.
Levels of Care
The facility offers multiple levels of care tailored to the needs of its residents, including assistance with daily activities and specialized memory care services. While many families have had positive experiences, there are significant concerns regarding the quality of care in the memory care unit.
Dining & Activities
Residents at The Residence at Fitz Farm can enjoy a variety of dining options, with meals prepared to meet dietary needs in a restaurant-style setting. Additionally, the community organizes numerous activities designed to keep residents engaged and socially active, fostering a lively atmosphere.
What Families Say
Family reviews reflect a mixed experience at The Residence at Fitz Farm. Many appreciate the welcoming environment and attentive staff, particularly in the independent and assisted living areas. However, there are serious concerns regarding the memory care unit, with reports of neglect and abuse that have significantly impacted residents and their families. Some families have chosen to move their loved ones to other facilities due to these issues.
Room for Improvement
There have been multiple reports of neglect and abuse within the memory care unit, leading to a loss of confidence in the facility’s management. Families have expressed concerns about the response to reported incidents and the overall safety of residents in this area.
Summary
The Residence at Fitz Farm presents a blend of historical appreciation and modern senior living. While many families find the community to be warm and inviting, significant concerns about the memory care unit necessitate careful consideration. Prospective residents and their families are encouraged to thoroughly investigate and assess the facility’s suitability for their needs.
