Overview
Grand Regency of Rockford Supportive Living, located in Rockford, Illinois, is a supportive living community designed for adults aged 65 and older who require assistance while aiming to maintain their independence. The facility provides a maintenance-free lifestyle, professional in-house care, and a range of services tailored to enhance the quality of life for its residents. Each resident enjoys private apartment living with essential amenities, including a kitchenette and emergency alert system.
Services & Support
The Grand Regency offers a variety of services to support its residents, including personal assistance with daily living activities such as bathing, dressing, and medication management. Additionally, residents benefit from three daily meals, housekeeping, and laundry services, all designed to promote a comfortable and dignified living environment. The facility also has a memory care unit, ensuring specialized support for residents with cognitive challenges.
Care Approach & Staff
The staff at Grand Regency is described as compassionate and dedicated, with a commitment to providing high-quality care. Many reviews highlight the positive interactions residents have with the nursing team, noting their efforts to maintain a safe and clean environment. However, there are some concerns regarding inconsistent communication and the treatment of residents, as mentioned in several reviews.
Living Options & Amenities
Residents at Grand Regency enjoy private apartments that come equipped with kitchenettes and spacious bathrooms. The community emphasizes privacy and autonomy while providing a range of supportive services. The facility is designed to bridge the gap between independent living and nursing home care, offering a suitable living arrangement for seniors who prefer not to live alone.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care their loved ones receive, others raise concerns about issues such as communication, cleanliness, and the treatment of residents. Positive comments often emphasize the dedication of the staff and the supportive environment, while negative reviews highlight experiences of disrespect and unresolved complaints.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding communication and staff responsiveness. Some families have reported negative experiences related to the treatment of residents and issues with cleanliness, such as concerns about bed bugs. These themes suggest that while many staff members provide excellent care, there are inconsistencies that could be addressed to enhance the overall resident experience.
Summary
Grand Regency of Rockford Supportive Living strives to provide a compassionate and supportive environment for seniors needing assistance. While many families appreciate the care and attention their loved ones receive, there are notable concerns that potential residents and their families should consider. Overall, the facility offers a range of services aimed at promoting independence and quality of life for its residents.
