Overview
Simpson House, located in Philadelphia, Pennsylvania, is a historic senior living community that blends independent and assisted living services. Established in 1865, this nonprofit Life Plan Community is known for its beautiful architecture, featuring the charming Olde Main building alongside the modern Cornerstone expansion. The facility provides a picturesque environment for seniors, offering a combination of old-world charm and contemporary amenities.
Services & Support
Simpson House offers a comprehensive range of services, including assisted living, memory care, skilled nursing, rehabilitation, and independent living. Residents benefit from a variety of dining options and numerous activities designed to foster engagement and community spirit. While many residents appreciate the nurturing meals and supportive staff, there have been concerns regarding the consistency of medication management and communication among the care teams.
Care Approach & Staff
The staff at Simpson House is generally described as kind and caring, with many residents noting the positive energy and dedication of certain team members. However, some reviews highlight issues with employee conduct and responsiveness, indicating that basic courtesy and communication could be improved. Families have expressed frustration with the lack of follow-through on care concerns, suggesting a need for better training and support for staff.
Who They Serve
Simpson House serves a diverse population of seniors, including those seeking independent living, assisted living, and specialized memory care. The community attracts residents who appreciate a vibrant cultural atmosphere and the opportunity for social engagement.
Living Options & Amenities
Residents can choose from a variety of living options, including cozy studios and spacious two-bedroom apartments. The community features well-maintained grounds that are described as beautiful and inviting. Residents also enjoy access to art studios and various activities that promote creativity and connection.
What Families Say
Family feedback about Simpson House is mixed. While some families appreciate the supportive environment and the charm of the facility, others express significant concerns about management and the treatment of residents. Specific incidents have raised alarms regarding the responsiveness of staff to urgent needs, leading to calls for improvements in care and communication practices.
Room for Improvement
Several reviews indicate areas needing attention, particularly related to staff communication and medication management. Families have reported difficulties in receiving timely responses to care inquiries and managing medication needs, which are crucial for resident well-being. Additionally, concerns about employee treatment and the overall management of the facility suggest a need for organizational changes to enhance the quality of care provided.
Summary
Simpson House offers a unique blend of historical charm and modern amenities in Philadelphia, providing a variety of living options and supportive services for seniors. While many residents and families appreciate the environment and community spirit, there are notable concerns regarding staff communication and management practices that need to be addressed to ensure a consistently high standard of care.
