Overview
Our House Senior Living – Wausau Assisted Care, located in Wausau, Wisconsin, offers a supportive environment for residents who value their independence yet require assistance with daily activities. The facility aims to create a family-like atmosphere where residents receive personalized care and attention. Services include three home-cooked meals daily, medication management, regular housekeeping, and a range of activities designed to engage residents.
Services & Support
The facility provides assisted living, memory care, and respite care services. Residents benefit from a specially-trained staff available around the clock, ensuring they receive the necessary support. The management emphasizes a caring environment, although experiences regarding staff responsiveness and communication have varied among families.
Care Approach & Staff
Reviews highlight the dedication of the staff, with many residents and families expressing appreciation for the compassionate care provided. Families have noted that the staff goes above and beyond to meet individual needs, creating a nurturing environment. However, concerns have been raised regarding management changes and staff turnover, which some families feel impacts the quality of care.
Who They Serve
Our House Senior Living caters to individuals who need assistance with daily activities while maintaining a level of independence. This includes seniors requiring memory care and those seeking respite care. The facility is designed to support residents in a comfortable and engaging setting.
Dining & Activities
The community offers three home-cooked meals each day, with snacks available. Families have noted that the food quality is generally well-received by residents. However, there are mixed reviews regarding the availability and execution of activities. Some families expressed disappointment in the lack of organized activities and staff engagement, particularly on the assisted living side.
Room for Improvement
While many families commend the staff’s compassion and care, several reviews indicate issues with management communication, staff turnover, and the overall cleanliness of the facility. Concerns have also been raised about medication management and the adequacy of activities provided for residents.
Summary
Overall, Our House Senior Living – Wausau Assisted Care presents a mixed picture. While many families appreciate the caring staff and supportive environment, there are significant concerns regarding management practices, communication, and the consistency of care. Families considering this facility may want to visit and ask specific questions about staffing and activities to ensure it meets their loved one’s needs.
