Overview
Canterfield of Tallahassee, located in Tallahassee, Florida, offers luxury independent, assisted, and memory care living. This community aims to provide a comfortable and elegant environment for seniors, emphasizing a continuum of care that allows residents to tailor their daily experiences.
Services & Support
Canterfield provides a range of services including assisted living, memory care, and hospice care. Residents can benefit from personalized support tailored to their individual needs. The facility is designed to ensure that seniors receive the necessary care while enjoying a vibrant community atmosphere.
Care Approach & Staff
The care staff at Canterfield are noted for their intentional and compassionate approach. Many reviews highlight the dedication of the team, particularly the director, who is described as caring and attentive to both residents and their families. However, there are concerns regarding staffing levels and responsiveness, with some families reporting delays in care and communication issues with management.
Living Options & Amenities
The community is described as beautiful and well-maintained, with a clean and inviting atmosphere. Residents and visitors appreciate the modern facilities, which contribute to a positive living experience. However, there have been reports of maintenance issues that have not been addressed promptly.
What Families Say
Families express a mix of satisfaction and concern regarding Canterfield. Many appreciate the loving and professional care provided by the staff, while others have voiced significant concerns about responsiveness and management practices. Positive comments often focus on the beauty of the community and the dedication of individual staff members, whereas negative feedback highlights issues such as poor communication and inadequate care in urgent situations.
Room for Improvement
There are notable areas for improvement at Canterfield, particularly in staffing and management responsiveness. Some families have reported that their concerns regarding care and maintenance have not been adequately addressed, leading to frustration and dissatisfaction. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Canterfield of Tallahassee presents a mix of positive and negative experiences for residents and their families. While the community is praised for its beautiful environment and caring staff, there are significant concerns regarding management practices and the responsiveness of care. Families considering Canterfield should weigh these factors carefully to ensure it aligns with their expectations for senior care.
