Overview
Brookdale High Point, located in High Point, North Carolina, offers assisted living that promotes independence while providing necessary care and support. The facility is designed to help residents enjoy a fulfilling life with fewer chores and more time for personal interests. With staff available around the clock, Brookdale High Point aims to provide a safe and supportive environment for its residents.
Services & Support
Brookdale High Point provides various services to enhance residents’ quality of life. These include assistance with daily tasks such as housekeeping and laundry, as well as access to social activities and community events. The facility also offers a Personal Solutions program, enabling residents to receive personal care items delivered directly to their doors.
Care Approach & Staff
The care approach at Brookdale High Point emphasizes a commitment to resident well-being. While some reviews highlight positive interactions with staff members who treat residents like family, others indicate concerns regarding management and nursing care. There are mentions of staff being attentive and caring, particularly during challenging times, while some residents reported issues with response times and overall management effectiveness.
Who They Serve
Brookdale High Point serves seniors across all stages of life, aiming to provide a supportive environment where residents can thrive. The facility is designed to cater to individuals who seek assistance while maintaining their independence.
Dining & Activities
Residents at Brookdale High Point can enjoy a variety of dining options and activities. Some reviews mention that residents appreciate the meals offered, while others express dissatisfaction with the food quality. The facility organizes group outings and social events, contributing to a vibrant community atmosphere.
Room for Improvement
Several reviews point to areas needing improvement, particularly regarding management and nursing care. Some families voiced concerns about staff responsiveness and the overall quality of care. There are also mentions of incidents involving resident falls and a lack of proactive medical attention.
Summary
Brookdale High Point provides assisted living services aimed at supporting independence while ensuring residents receive necessary care. While many families appreciate the caring environment and dedicated staff, there are notable concerns about management practices and nursing care. Families considering Brookdale High Point should weigh both the positive experiences and areas identified for improvement.
