Overview
Benchmark Senior Living – Corporate, located in Waltham, Massachusetts, is part of a network of senior living communities that emphasize meaningful relationships and quality care. Founded over twenty years ago by CEO Tom Grape, Benchmark aims to create exceptional living experiences for seniors by focusing on connections and support.
Services & Support
Benchmark Senior Living offers a variety of services including assisted living, independent living, memory care, skilled nursing, and respite care. These services are designed to help residents maintain their independence while receiving the necessary support for daily living. The community prides itself on providing personalized care plans to meet individual needs.
Care Approach & Staff
The care philosophy at Benchmark is centered around meaningful human connections. The organization focuses on hiring compassionate staff who are not only skilled in their roles but also genuinely care about the well-being of residents. Benchmark emphasizes creating a supportive environment where residents can thrive.
Who They Serve
Benchmark Senior Living serves a diverse group of seniors, providing tailored support for those in need of assisted living, memory care, and skilled nursing. The community is dedicated to enhancing the quality of life for its residents at every stage of their journey.
Room for Improvement
Some reviews indicate concerns regarding communication and follow-through on promises made by the facility. There have been reports of unresponsiveness from staff when families attempt to reach out, which could impact the overall experience for residents and their families.
Summary
Benchmark Senior Living – Corporate aims to set a high standard in senior living through a focus on meaningful connections and compassionate care. While the community offers a range of services and a caring staff, feedback from families suggests there may be areas for improvement in communication and service consistency. Families considering this option should weigh these factors as they evaluate the best fit for their loved ones.