Overview
New Perspective Senior Living | Twin Ports, located in Superior, Wisconsin, serves seniors and their families in the Twin Ports area, including nearby Duluth. This community offers a range of living options, including Independent Living, Assisted Living, and Memory Care. With a commitment to quality care, New Perspective aims to create a vibrant environment that supports both independence and community engagement.
Services & Support
The facility provides various services tailored to meet the needs of its residents. These include memory care for individuals with cognitive challenges, rehabilitation services, and supportive living arrangements. The staff is noted for their warmth and dedication, creating a comforting atmosphere for residents and their families.
Care Approach & Staff
Reviews highlight the compassionate approach of the staff, who are described as warm and welcoming. Many families express gratitude for the care their loved ones receive, particularly in the Memory Care Unit. However, some reviews indicate concerns about staffing levels, suggesting that there may not always be enough caregivers available to meet residents’ needs. Management has been acknowledged for their commitment to quality care, although there are mixed sentiments regarding communication and responsiveness.
Who They Serve
New Perspective primarily serves seniors requiring varying levels of care, including those seeking independent living options and those in need of more specialized memory care. The community is designed to foster a sense of belonging and engagement among residents.
Living Options & Amenities
The community offers spacious apartments with modern amenities, including granite countertops, stainless steel appliances, and in-apartment washer/dryers. Residents can enjoy a pet-friendly environment and various recreational facilities, such as a fitness center and a warm-water pool. The facility is designed to promote a comfortable and active lifestyle.
Dining & Activities
While the community provides dining services, some reviews express dissatisfaction with the quality of food, particularly for memory care residents. The activities offered aim to engage residents, although there are concerns about their effectiveness and appropriateness for all residents.
What Families Say
Families generally appreciate the caring nature of the staff and the positive environment at New Perspective. Many express gratitude for the support provided during transitions to the facility. However, some reviews point to issues with management and communication, suggesting that improvements could be made in these areas.
Room for Improvement
There are concerns regarding staffing ratios and management practices, with some families noting that the facility could benefit from better communication and support for its caregivers. Additionally, feedback on the dining experience indicates that there is room for improvement in meal quality and appropriateness for residents with specific needs.
Summary
New Perspective Senior Living | Twin Ports offers a supportive community for seniors in Superior, WI, with a focus on quality care and engagement. While many families express satisfaction with the staff and environment, there are areas for improvement related to management practices and dining services. Overall, New Perspective aims to be a welcoming place where residents can thrive.