Overview
Bonaventure of Tri-Cities, located in Richland, Washington, is a senior living community dedicated to providing luxurious and personalized independent living, assisted living, and memory care programs. The facility aims to empower residents to live life on their own terms, offering a variety of amenities and services designed to meet individual needs.
Services & Support
Bonaventure of Tri-Cities offers a range of services including daily activities, transportation services, and 24-hour assistance from certified caregivers. The community is designed to support residents in various stages of retirement, ensuring they receive the care they need while maintaining their independence.
Living Options & Amenities
The community features spacious and pet-friendly suites filled with natural light, providing an inviting environment that feels like home. Residents can enjoy numerous amenities such as workout centers, libraries, beauty parlors, and craft rooms. The facility also includes dining options with a focus on quality meals.
Dining & Activities
Dining at Bonaventure is designed to be a pleasant experience, with residents enjoying delicious meals and snacks daily. The community hosts various activities, allowing residents to engage and socialize with one another, fostering a sense of community.
Care Approach & Staff
The staff at Bonaventure is noted for being friendly and accommodating. Many reviews highlight their attentiveness and willingness to assist residents and families alike. However, some experiences indicate that there may be inconsistencies in staff availability, particularly in urgent situations.
What Families Say
Families have shared mixed experiences regarding the care provided at Bonaventure. While many appreciate the friendly environment and supportive staff, there have been reports of significant concerns regarding the level of care, particularly in urgent situations. Some families have expressed dissatisfaction with the management’s responsiveness to care issues, which has affected their overall perception of the community.
Room for Improvement
There are noted concerns regarding the responsiveness of staff during emergencies and the management’s handling of certain care situations. Some families have reported distressing incidents that compromised the dignity and well-being of residents, indicating a need for improvement in these areas.
Summary
Bonaventure of Tri-Cities offers a vibrant community for seniors with a focus on personalized care and a variety of amenities. While many families appreciate the friendly staff and engaging environment, there are concerns regarding the consistency of care provided, particularly in urgent situations. Families considering this facility should weigh these factors carefully.
