Overview
Autumn’s Promise Assisted Living, located in Green Bay, Wisconsin, offers a memory supportive environment designed to enhance the quality of life for its residents. The facility features a custom-built lodge-style building set in a tranquil neighborhood, providing a beautiful and serene atmosphere. Residents can enjoy the changing seasons from large windows, patios, or while relaxing by the fireplace.
Services & Support
At Autumn’s Promise, care is tailored to individual needs through customized care plans that respect residents’ preferences and lifestyles. The facility emphasizes dignity and independence, aiming to support residents in living their lives to the fullest. The staff is dedicated to providing a supportive environment, although some reviews suggest that management could improve in terms of communication and etiquette.
Care Approach & Staff
The care team at Autumn’s Promise is committed to serving residents with respect and professionalism. While many staff members are praised for their kindness and dedication, there have been concerns regarding the professionalism of management and the adequacy of staffing levels during night shifts. The presence of an RN is advertised, but some reviews indicate a lack of basic nursing knowledge among certain staff members.
Living Options & Amenities
Residents at Autumn’s Promise enjoy spacious private suites that can be personalized with their own furniture and decorations. Each suite includes a kitchenette, large windows, and a private bathroom featuring a walk-in shower. The lodge-style atmosphere contributes to a luxurious living experience, ensuring that residents feel comfortable and at home.
What Families Say
Families appreciate the dedication of the staff, particularly noting the positive demeanor of team members. However, some reviews express dissatisfaction with management practices and the adequacy of care during off-peak hours. Overall, many families feel that the facility provides a supportive environment, but improvements in staff training and management communication could enhance the experience further.
Room for Improvement
Concerns have been raised about management’s communication style and the adequacy of staffing, particularly during night shifts. Additionally, some families have noted that certain staff members may lack essential nursing skills. Addressing these issues could lead to an improved experience for both residents and their families.
Summary
Autumn’s Promise Assisted Living offers a nurturing and beautiful environment for residents in Green Bay, Wisconsin. With a focus on personalized care and a commitment to dignity, the facility strives to enhance the lives of those it serves. While the dedication of the staff is evident, attention to management practices and staff training could further improve the quality of care provided.
