Overview
The Fountains of West County, located in Ellisville, Missouri, offers a range of living options including Independent Living, Assisted Living, and Memory Care. This community is situated in a convenient location close to medical centers, shopping, and entertainment, making it accessible for residents and their families. The Fountains aims to foster a welcoming environment where residents can build relationships, engage in activities, and enjoy a comfortable lifestyle.
Services & Support
The Fountains of West County provides an array of services tailored to meet the needs of its residents. Independent Living options include spacious studio, one-, and two-bedroom apartments, along with all-inclusive monthly rates that cover meals, housekeeping, and utilities. Assisted Living services are designed to support residents with daily activities and medication management, while Memory Care offers specialized care in a secure environment with individualized care plans.
Dining & Activities
Residents at The Fountains can enjoy daily meals in a restaurant-style setting, with a focus on quality dining experiences. Feedback from families highlights the enjoyable meals and friendly service in the dining areas. Additionally, the community provides various activities aimed at enhancing social interaction and engagement among residents.
Care Approach & Staff
While many reviews commend the friendliness of the staff and the overall atmosphere of the facility, some families have expressed concerns regarding the management’s responsiveness and compassion. Instances have been noted where families felt that their loved ones were not treated with the level of care and attention they expected, particularly during difficult times. This has led to a perception that management may prioritize financial aspects over personal connections.
Room for Improvement
Several reviews indicate that there are areas needing attention, particularly regarding maintenance and management communication. Issues such as maintenance delays and lack of follow-up from staff have been highlighted, suggesting that improvements in these areas could enhance the overall resident experience.
Summary
The Fountains of West County offers a variety of living options and services designed to support seniors in a vibrant community setting. While many residents and families appreciate the welcoming environment and activities, there are concerns regarding management’s attentiveness and responsiveness to resident needs. Overall, The Fountains provides a solid foundation for senior living, but attention to certain operational aspects could further improve the experience for residents and their families.