Overview
Oaks at Grove Park, located in Columbus, Georgia, is an Eden Alternative certified assisted living and memory care community. This facility aims to provide a home-like atmosphere where seniors can receive personalized care while maintaining their independence. The community is situated in a quiet residential area close to various amenities such as churches, restaurants, and medical offices, making it convenient for residents and their families.
Services & Support
Oaks at Grove Park offers a range of services tailored to meet the needs of older adults, including assisted living, memory care, and rehabilitation. The facility promotes an empowered lifestyle through person-directed care, encouraging residents to engage in activities that foster socialization and purpose. Family involvement is welcomed, and staff are available to assist with daily living activities, ensuring that residents receive the support they need.
Care Approach & Staff
The care approach at Oaks at Grove Park emphasizes building trusting relationships between staff and residents. Many reviews highlight the caring nature of the employees, with families expressing gratitude for the support provided during challenging times. However, there have been concerns regarding management and oversight, particularly in the memory care unit, where some residents have experienced multiple falls and inadequate attention to their needs.
Who They Serve
Oaks at Grove Park serves a diverse population of seniors, including those requiring memory care and assistance with daily activities. The community strives to create a warm and inclusive environment, fostering connections among residents of all ages.
Levels of Care
The facility provides multiple levels of care, including assisted living and memory care, designed to cater to the varying needs of its residents. While many families have reported positive experiences, some have raised concerns about the quality of care, particularly in memory care, where issues such as falls and medication management have been noted.
Living Options & Amenities
Residents at Oaks at Grove Park can choose from studio and apartment-style living arrangements. The community features a variety of amenities, including a chef-prepared dining experience, a salon, and communal spaces for activities and socialization. Families appreciate the beautiful facilities and the engaging atmosphere that encourages participation in various events.
What Families Say
Feedback from families is mixed. Many commend the staff for their kindness and the community’s overall environment, noting that their loved ones feel cared for and happy. However, some families have expressed dissatisfaction with management’s responsiveness and the level of care provided, particularly in memory care settings. Concerns about safety and the adequacy of supervision have been raised, which have affected the overall perception of the facility.
Room for Improvement
Several reviews indicate areas needing improvement, particularly regarding management oversight and the quality of care in the memory care unit. Instances of residents falling and not receiving timely assistance have been reported, raising concerns about safety protocols and staff training. Families have also noted a lack of communication from management during critical times, which has contributed to their dissatisfaction.
Summary
Oaks at Grove Park offers a range of services designed to support seniors in a welcoming environment. While many families have had positive experiences with the community and staff, concerns regarding care quality and management practices have also been highlighted. Families considering this facility should weigh the positive aspects of the community against the reported challenges to ensure it aligns with their loved ones’ needs.
