Overview
The Preserve in Fort Myers, located in Fort Myers, Florida, Florida, is a welcoming senior living community offering a range of living options and care services. As part of Volunteers of America National Services, The Preserve provides a warm environment where older adults can thrive, ensuring they feel at home while receiving the care they need.
Services & Support
The Preserve offers a comprehensive suite of services, including assisted living, skilled nursing, rehabilitation, and memory care. Residents benefit from 24-hour access to professionally licensed nurses and certified nursing assistants who are dedicated to providing attentive care. The facility also features physical and occupational therapy programs designed to support residents in their recovery and daily activities.
Care Approach & Staff
The care approach at The Preserve emphasizes personalized service and exceptional hospitality. The staff is often described as caring and dedicated, with many reviews highlighting the attentiveness of nurses and nursing assistants. Residents have noted that the staff’s responsiveness contributes significantly to their overall comfort and well-being during their stay.
Living Options & Amenities
The Preserve features private apartments and suites, all equipped with modern amenities including wall-mounted smart TVs and WiFi. Residents enjoy chef-prepared meals made from fresh, seasonal ingredients served three times daily. The community also offers housekeeping, maintenance, and transportation services, enhancing the convenience of daily living.
Dining & Activities
Dining at The Preserve is a highlight, with meals prepared by a professional chef and noted for their quality and presentation. In addition to dining, the community provides numerous activities designed to engage residents and foster social connections, ensuring an active and fulfilling lifestyle.
What Families Say
Families have expressed high satisfaction with the quality of care at The Preserve. Many reviews commend the staff for their dedication and the positive atmosphere of the community. However, some concerns have been raised regarding specific instances of care that did not meet expectations, particularly related to response times and communication in critical situations. Overall, families appreciate the supportive environment and the peace of mind it provides.
Room for Improvement
While many families praise the care and services at The Preserve, there are instances where residents experienced delays in receiving assistance, particularly in urgent situations. Feedback indicates a need for improved responsiveness in certain areas to enhance the overall experience for residents.
Summary
The Preserve in Fort Myers stands out as a comprehensive senior living community that combines exceptional care with a welcoming environment. With a range of services including assisted living, skilled nursing, and rehabilitation, residents can expect personalized attention from a dedicated staff. While generally well-reviewed, there are areas for improvement, particularly in response times during critical moments. Overall, The Preserve offers a supportive and engaging atmosphere for older adults and their families.
