Overview
New Harmony Care Center, located in Maplewood, Minnesota, is a continuing care community designed to provide a range of living options and health care services. The facility integrates into a vibrant neighborhood and offers a comfortable living environment across two connected buildings. One building serves as a skilled nursing facility, while the other features independent and assisted living apartments, care suites, and memory care residences.
Services & Support
New Harmony offers a variety of services including independent living, assisted living, memory care, skilled nursing, and rehabilitation. The facility is designed to support residents with varying needs, from those seeking a more independent lifestyle to individuals requiring 24-hour skilled nursing care. The community emphasizes wellness and provides a range of amenities aimed at enhancing the daily lives of its residents.
Care Approach & Staff
The staff at New Harmony is noted for their attentiveness and compassionate care. Many reviews highlight the long-term staff’s dedication to the residents, particularly in hospice care, where they provide support during sensitive times. However, there are also concerns regarding communication with family members, especially those holding power of attorney, which has been a recurring theme in some reviews.
Who They Serve
New Harmony serves a diverse population, including seniors needing assistance with daily activities, those requiring specialized memory care, and individuals recovering from surgery or illness. The facility aims to cater to the unique needs of each resident, ensuring a supportive environment.
Living Options & Amenities
The community features a variety of living options, including private suites and memory care residences. Amenities such as private dining, outdoor areas, and spa services are available to enhance the residents’ quality of life. The facility’s design promotes a neighborhood concept, fostering a sense of community among residents.
What Families Say
Feedback from families is mixed. Many express gratitude for the quality of care and the cleanliness of the facility, noting improvements in their loved ones’ well-being. However, there are significant concerns regarding communication issues and administrative practices, with some families feeling disrespected and unheard. Positive comments emphasize the staff’s friendliness and the facility’s inviting atmosphere, while negative experiences highlight serious issues that need addressing.
Room for Improvement
Several reviews point to a need for better communication with family members, especially those with legal authority over their loved ones’ care. Instances of mismanagement and lack of responsiveness have been noted, suggesting a need for improved administrative practices.
Summary
New Harmony Care Center in Maplewood, Minnesota, offers a range of living options and health services tailored to seniors’ needs. While many families appreciate the quality of care and supportive environment, concerns about communication and administrative issues indicate areas for improvement. Overall, the facility strives to provide a welcoming community for its residents.
