Overview
Heartwood Senior Living, located in Appleton, Wisconsin, is a family-owned assisted living facility that specializes in memory care. With over 20 years of experience, Heartwood has built a strong reputation for providing compassionate and specialized care for individuals living with dementia. The facility prides itself on treating residents like family, ensuring a comfortable and respectful environment.
Services & Support
Heartwood offers a range of services tailored to meet the needs of residents with memory care requirements. Their fully staffed caregiving team provides dedicated support, and the facility has never relied on agency staffing in its two-decade history. This commitment to consistent care helps foster a sense of familiarity and trust among residents and their families.
Care Approach & Staff
The staff at Heartwood is noted for their compassion and dedication. Families have expressed gratitude for the support provided during challenging transitions, particularly when dealing with dementia. The caregivers take the time to know each resident personally, ensuring that their individual needs are met with respect and kindness. The management team is actively involved, providing guidance and support to families navigating the complexities of memory care.
Who They Serve
Heartwood primarily serves individuals with memory care needs, including those with Alzheimer’s and other forms of dementia. The facility is designed to create a warm and home-like atmosphere, making it a suitable choice for residents who may feel overwhelmed by larger facilities.
Living Options & Amenities
The living environment at Heartwood is described as cozy and comfortable, with clean and well-maintained rooms. Residents enjoy private half baths and inviting communal spaces that encourage social interaction. The facility’s smaller size allows for personalized attention and a strong sense of community among residents.
Dining & Activities
Heartwood provides nutritious and varied meal options, accommodating special dietary needs such as food allergies. Residents can participate in a range of activities designed to promote engagement and socialization, contributing to a fulfilling living experience.
What Families Say
Families consistently praise Heartwood for its compassionate and attentive care. Many have shared experiences of how the staff goes above and beyond to ensure residents feel comfortable and respected. Positive remarks highlight the facility’s warm environment, the genuine relationships formed between staff and residents, and the peace of mind families experience knowing their loved ones are well cared for.
Room for Improvement
While the majority of feedback is overwhelmingly positive, there have been isolated instances where families expressed concerns about specific care situations. It is essential for prospective residents and their families to visit and assess the environment to ensure it meets their expectations.
Summary
Heartwood Senior Living stands out for its commitment to providing high-quality memory care in a family-oriented setting. With a focus on respect, compassion, and individualized attention, Heartwood has earned the trust of many families in the Appleton area. The facility’s dedication to creating a comfortable and engaging environment makes it a commendable choice for those seeking assisted living options for loved ones with memory care needs.
