Overview
Diamond Willow Assisted Living & Memory Care, located in Cloquet, Minnesota, offers a supportive environment for individuals seeking assisted living and memory care services. Established in 2004, the facility is dedicated to providing compassionate care tailored to the needs of each resident, ensuring a welcoming atmosphere reminiscent of home.
Services & Support
Diamond Willow provides a range of services designed to meet the diverse needs of its residents. These include assisted living and specialized memory care, with a focus on delivering all-inclusive care from experienced onsite registered nurses and familiar care specialists. The facility emphasizes a commitment to quality care, adaptability to individual situations, and respect for all residents.
Care Approach & Staff
The staff at Diamond Willow is noted for their dedication and compassion, with many expressing a strong sense of family and community. Reviews highlight the unwavering commitment of the team to provide attentive care and improve the daily lives of residents. The nursing supervisor describes the experience as rewarding, emphasizing the meaningful connections formed with residents.
Who They Serve
Diamond Willow serves individuals who require assistance with daily living activities and those with memory-related challenges, such as dementia. The facility is designed to cater to various levels of care, ensuring that each resident receives the appropriate support.
Living Options & Amenities
The facility is described as beautiful and home-like, distinguishing it from traditional nursing homes. This inviting environment is designed to make residents feel comfortable and secure, contributing to a positive living experience.
What Families Say
Families have expressed satisfaction with the care provided at Diamond Willow, noting the exceptional communication and support from the staff. One family member shared their relief during the admission process, feeling reassured that all questions were answered and that their loved one was in capable hands. However, some reviews indicate challenges with communication, particularly regarding phone accessibility.
Room for Improvement
While many families praise the care and environment at Diamond Willow, there are mentions of difficulties in reaching staff by phone, indicating an area that could benefit from improvement.
Summary
Diamond Willow Assisted Living & Memory Care in Cloquet, Minnesota, stands out for its compassionate and adaptable care model, particularly for those with memory care needs. With a dedicated staff and a welcoming atmosphere, it aims to provide a supportive home-like environment for its residents. Families have shared positive experiences overall, although enhancing communication accessibility could further improve the service.
