Overview
Cape Memory Care, A Woodlands Senior Living Community, located in Cape Elizabeth, Maine, is a facility that has undergone significant changes in recent years, with improvements noted in its leadership and resident care. However, experiences shared by families reveal a complex picture of care quality and management.
Services & Support
Cape Memory Care offers various services including assisted living, memory care, and hospice care. While some families have reported positive interactions with staff and satisfaction with their loved ones’ private rooms and activities, there are concerning accounts regarding the level of personal care and attention residents receive.
Care Approach & Staff
The facility has a family-owned approach with a commitment to providing a warm and caring environment. However, multiple reviews indicate issues with management and staffing levels, suggesting that staff may be overwhelmed. Some families have expressed that the care provided is insufficient, particularly in terms of personal hygiene and timely assistance during meals.
Who They Serve
Cape Memory Care primarily serves elderly individuals requiring memory care and assisted living support. The facility has been noted to accommodate residents with varying needs, but feedback indicates that the quality of care may not consistently meet the expectations of families.
Dining & Activities
While there are reports of activities available for residents, several families have raised concerns about the dining experience. Some reviews mention that residents often appear hungry and that meals do not adequately meet their needs. The lack of stimulating activities and engagement for residents has also been highlighted as an area needing improvement.
Room for Improvement
Feedback from families suggests significant room for improvement in several areas. Concerns have been raised about the cleanliness of the facility, including dirty carpets and rooms, as well as issues with residents’ clothing and personal items being lost. Additionally, communication between the facility and families, especially regarding medical care and incidents, has been criticized.
Summary
Cape Memory Care, A Woodlands Senior Living Community, presents a mixed experience for families considering care for their loved ones. While there are aspects of the facility that some appreciate, including its beautiful location and certain caring staff members, numerous reviews raise serious concerns about the quality of care, management, and overall resident experience. Families are encouraged to thoroughly evaluate their options and consider these insights when making decisions about senior care.
