Overview
Blue Ridge Senior Living of Richmond, located in Richmond, Virginia, offers a range of living options, including Independent Living, Assisted Living, and Memory Care. This facility is situated in a beautifully renovated community in the Short Pump area of Richmond, aiming to provide a comfortable and supportive environment for its residents.
Services & Support
The services at Blue Ridge include 24-hour supervision and assistance with personal and health care needs. The facility is designed to cater to the elderly and those with disabilities, ensuring residents receive the support they require. Additionally, the community emphasizes a culture of care, with staff members being noted for their attentiveness and commitment to residents’ well-being.
Care Approach & Staff
Staff members at Blue Ridge are recognized for their compassionate care and dedication to building relationships with residents. Families have expressed gratitude for the team’s efforts in providing clear communication and support, especially during critical times. However, there have been concerns regarding management practices and responsiveness, as some reviews highlighted issues with the administration and staff communication.
Living Options & Amenities
The facility boasts beautifully renovated spaces, which contribute to a pleasant living environment. Residents have access to various activities designed to engage and enrich their daily lives. However, some reviews have raised concerns about cleanliness and maintenance, specifically mentioning pest issues that need to be addressed.
What Families Say
Feedback from families is mixed. Many appreciate the care and attention their loved ones receive, emphasizing the kindness of the staff and the community atmosphere. However, there are significant concerns about the facility’s cleanliness, with multiple reports of roaches and bed bugs affecting the living conditions. Some families have expressed dissatisfaction with management’s handling of these issues, suggesting a need for improvement.
Room for Improvement
While many families praise the care provided at Blue Ridge, there are recurring reports of pest problems and management issues that indicate a need for improvements in facility maintenance and communication. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Blue Ridge Senior Living of Richmond offers a variety of care options in a renovated setting, with a staff known for their compassionate approach. However, concerns about cleanliness and management practices highlight areas that require attention. Families considering this facility should weigh the positive aspects of staff care against the reported challenges to ensure it meets their loved ones’ needs.
