Overview
Bailey Pointe at Miracle Hills, located in Omaha, Nebraska, is dedicated to redefining the Assisted Living experience for seniors. The community emphasizes a Resident First philosophy, ensuring that each resident receives exceptional care through individualized care plans tailored to their specific needs. With a focus on creating a safe and engaging environment, Bailey Pointe offers a variety of social programs aimed at promoting an active and fulfilling lifestyle.
Services & Support
The community provides a range of services to support its residents, including housekeeping, linen services, and on-call nursing care. The spacious, private apartments come in various pet-friendly floor plans, some featuring in-unit kitchenettes and safety-equipped bathrooms. Residents can enjoy a comfortable living experience while receiving the assistance they need.
Care Approach & Staff
The staff at Bailey Pointe is noted for their compassion and professionalism. Many reviews highlight the dedication of team members who go above and beyond to ensure residents feel comfortable and cared for. While some experiences reflect challenges with staffing and communication, the overall sentiment emphasizes the positive impact of the caring team.
Who They Serve
Bailey Pointe primarily serves seniors aged 55 and above, providing a supportive environment that fosters social interaction and community engagement. The facility is designed to cater to the needs of seniors looking for a safe and enjoyable living experience.
Dining & Activities
Residents at Bailey Pointe can take part in a variety of activities that promote socialization and engagement. The community offers chef-prepared meals and organizes numerous activities each month, aiming to create a vibrant social atmosphere for residents.
Location & Access
Conveniently situated at 11909 Miracle Hills Drive in Omaha, Nebraska, Bailey Pointe is surrounded by beautifully landscaped grounds while remaining close to essential amenities such as shopping centers, medical care providers, and recreational activities.
What Families Say
Families express appreciation for the community atmosphere and the dedication of the staff. Many reviews commend the compassionate care provided, particularly by team members who have made meaningful differences in the lives of residents. However, some families have raised concerns about communication and responsiveness, particularly during sensitive times.
Room for Improvement
While many families have had positive experiences, there are noted concerns regarding staff responsiveness and communication, especially in difficult situations. Addressing these areas could enhance the overall experience for residents and their families.
Summary
Bailey Pointe at Miracle Hills offers a supportive and engaging environment for seniors in Omaha, Nebraska. With a focus on individualized care, a compassionate team, and a variety of activities, the community strives to create a fulfilling living experience. While there are areas for improvement in communication, the overall commitment to care and community is evident.
